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 Basic information
Release type: Hot Fix
Release date: 2016-03-24
OS update support: None
Technote: None
Documentation: None
Popularity: 369 viewed    53 downloaded
Download size: 2 MB
Checksum: 4022545698

 Applies to one or more of the following products:
Data Insight 5.0 On Linux
Data Insight 5.0 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

This patch supersedes the following patches: Release date
data_insight-5.0RP1HF2a (obsolete) 2016-01-29

 Fixes the following incidents:
3855680, 3859867, 3865199

 Patch ID:

 Readme file  [Save As...]
Date: 2016-03-23

OS: Windows, Linux

Etrack Incidents: 3855680, 3865199, 3859867

Errors/Problems Fixed:

3855680 - Indexe Writer process crashes while trying to process scan metadata
files when maximum amount of events in memory threshold is reached.

3865199 - permchg_cifs*.sqlite files build up in <DataDir>\indexer\err folder
on Indexer node. 

3859867 - After upgrading to Data Insight 5.0 Index Writer process crashes
while consuming scan metadata files.

Applies to: Data Insight Management Server node and all Indexer nodes.

Install/Uninstall Instructions:

Apply this hotfix to Data Insight Management Server node and all Indexer nodes.

This hotfix can be applied to Data Insight version 5.0 RP1 only.




By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".
By default, value of INSTALL_ROOT on Linux is "/opt/DataInsight".

NOTE: Please keep a backup of the files you are about to patch. This will be 
required in case you want to rollback the patch.


Log into Data Insight Management Server and Indexer nodes
and perform the following steps:
	1. Stop Data Insight services:
	For Windows :
    	From the command prompt, issue the following command:
        net stop DataInsightWatchdog
        net stop DataInsightComm
        net stop DataInsightConfig
    For Linux :
    	From the command prompt, issue the following command:
        service DataInsightWatchdog stop
        service DataInsightComm stop
        service DataInsightConfig stop
	2. 	For Windows :
        Take a backup of entire bin and pdb folders under the install location.
    	For Linux :
	    Take a backup of entire bin and lib folders under the install location.

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. This folder contains binaries for 64bit Windows operating 
	System and linux operating system RHEL6 and RHEL7. Files provided in the
	patch are in the same directory hierarchy as those present on your system at
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:

	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight",
	copy entire contents under "C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.
	For linux, simply copy the contents of 
	\bin folder to INSTALL_ROOT/bin folder
	and execute following command from INSTALL_ROOT/bin:
	chmod 744 idxwriter
	Then copy contents of 
	\lib folder to INSTALL_ROOT/lib folder.

	5. Start Data Insight services:
	For Windows:	
		From the command prompt, issue the following command:
        net start DataInsightConfig
        net start DataInsightComm
        net start DataInsightWatchdog
    For Linux:
    	From the command prompt, issue the following command:

        service DataInsightConfig start
        service DataInsightComm start
        service DataInsightWatchdog start    
Additional Notes:
1. Apply this hotfix to Data Insight 5.0 RP1 only.

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