Basic information
Release type: Hot Fix
Release date: 2017-07-14
OS update support: None
Technote: None
Documentation: None
Popularity: 403 viewed    38 downloaded
Download size: 12.53 KB
Checksum: 2912309174

 Applies to one or more of the following products:
Data Insight 5.2 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:

 Patch ID:

Readme file
Date: 2017-07-12

OS: Windows

Etrack Incidents: 3924099 

Errors/Problems Fixed:

3924099 - (JIRA ID: CFT-90) After installing MS KB3139914 can no longer copy report output to network share
Applies to: Data Insight Management Server node.

Install/Uninstall Instructions:

Apply this hotfix to Data Insight Management Server node only.

This hotfix can be applied to Data Insight version 5.2.2 only.



By default, value of INSTALL_ROOT on Windows is "C:\Program Files\DataInsight".


Log into Data Insight Management Server node and perform the following steps:
	1. Stop Data Insight services:
    	From the command prompt, issue the following command:
        net stop DataInsightWatchdog
        net stop DataInsightWeb
	net stop DataInsightComm
        net stop DataInsightConfig
	2.  Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. This folder contains all files for help application.
	Example: If you unzip hotfix to C:\temp, it will create the following folder
	under C:\temp:
	3.  Copy the patch files to the install directory.
	For example, if you are patching Management server installed at 
	"C:\Program Files\DataInsight", copy "execute.exe" file under 
	"C:\temp\patches" to "C:\Program Files\DataInsight\bin"
	replacing the original files with those from the patch.
        Note : While copying the file if it throws any error, then kill the process (execute.exe) from task manager.
	5. Start Data Insight services:
	From the command prompt, issue the following command:
        net start DataInsightConfig
        net start DataInsightComm
	net start DataInsightWeb
        net start DataInsightWatchdog
Additional Notes:
1. Apply this hotfix to Data Insight 5.2.2 only.
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