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infoscale-win_x64-Patch_7_3_00000_028_3930427
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 Basic information
Release type: Patch
Release date: 2017-09-25
OS update support: None
Technote: None
Documentation: None
Popularity: 587 viewed    68 downloaded
Download size: 2.19 MB
Checksum: 1347389215

 Applies to one or more of the following products:
InfoScale Enterprise 7.3 On Windows x64
InfoScale Storage 7.3 On Windows x64

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
3930427

 Patch ID:
None.

 Readme file  [Save As...]
                          * * * READ ME * * *
                       * * * InfoScale 7.3 * * *
                           * * * Patch * * *
                         Patch Date: 2017-09-24


This document provides the following information:

   * PATCH NAME
   * OPERATING SYSTEMS SUPPORTED BY THE PATCH
   * PACKAGES AFFECTED BY THE PATCH
   * BASE PRODUCT VERSIONS FOR THE PATCH
   * SUMMARY OF INCIDENTS FIXED BY THE PATCH
   * DETAILS OF INCIDENTS FIXED BY THE PATCH
   * INSTALLATION PRE-REQUISITES
   * INSTALLING THE PATCH
   * REMOVING THE PATCH


PATCH NAME
----------
InfoScale 7.3 Patch


OPERATING SYSTEMS SUPPORTED BY THE PATCH
----------------------------------------
Windows 2012 X64
Windows Server 2012 R2 X64



BASE PRODUCT VERSIONS FOR THE PATCH
-----------------------------------
   * Veritas InfoScale Storage 7.3
   * Veritas InfoScale Enterprise 7.3


SUMMARY OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
Patch ID: Patch_7_3_00000_028_3930427
* 3930427 (3930426) On systems where InfoScale 7.3 is installed, after a system restart, the application services may fail to start.


DETAILS OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
This patch fixes the following incidents:

Patch ID: Patch_7_3_00000_028_3930427

* 3930427 (Tracking ID: 3930426)

SYMPTOM:
On systems where InfoScale 7.3 is installed, after a system restart, the application services may fail to start and a manual intervention may be required to start the services.

DESCRIPTION:
The auto-import functionality of dynamic disk groups after a machine restart operation was changed in the 7.2 release of Veritas InfoScale Storage and Veritas InfoScale Enterprise.
The original vxboot driver which auto-imported the dynamic disk groups during system restart was deprecated, and the Veritas DG Delayed Import Service (VxDgDI) service was configured as an automatic service to auto-import the disk groups.
The VxDgDI service starts as soon as an operating system starts and the dynamic disk groups are auto-imported after an operating system starts.

The updated behavior of disk group import causes an issue if the service dependencies are not defined for an application that is installed on VxVM volumes. 
In such a scenario, after a system restart, the services may fail to start and a manual intervention may be required to start the services.

RESOLUTION:
As a part of this hotfix the vxboot driver is reinstated to auto-import the disk groups during system restart. 
The VxDgDI service continues to be configured as an automatic service, however, the service does not import the disk groups.

FILE / VERSION:
Vxboot.sys / 7.3.0.28
Vxboot.cat / NA
Vxboot.inf / NA



INSTALLING THE PATCH
--------------------
This package contains self-extracting files that are specific to the processor architecture and operating system version. Choose the appropriate file for your computer's configuration. Download the appropriate patch executable to a temporary location on your system. 

Before you begin
----------------:
- Ensure that a supported product (InfoScale Storage or InfoScale Enterprise) is installed on the system. 

- Download and extract the Patch_7_3_00000_028_3930427.zip file to a temporary location on your system.
    
Install Instructions
-----------------------------------
Perform the following steps to install the patch:

1. Double-click the Patch_7_3_00000_028_3930427.exe to install the patch.
The Patch Installer Wizard is automatically launched after all the files are copied and saved.

2. Click "Next" on the Welcome screen.
The Installation Tasks panel lists the tasks that are performed by the installer.

4. After the tasks are complete, click "Next" and then click "Finish" to complete the installation process.

5. Reboot the system.

Note: In case you are upgrading to a major version please uninstall this patch (Patch_7_3_00000_028_3930427) and then upgrade to the required version.


REMOVING THE PATCH
------------------
1. From the Windows Add and Remove programs, select the Patch_7_3_00000_028_3930427 entry and then click "Uninstall".
2. Reboot the system.


SPECIAL INSTRUCTIONS
--------------------
DISCLAIMER: This fix is provided without warranty of any kind including the warranties of title or implied warranties of merchantability, fitness for a particular purpose and non-infringement. Veritas disclaims all liability relating to or arising out of this fix. It is recommended that the fix be evaluated in a test environment before implementing it in your production environment. When the fix is incorporated into an InfoScale for Windows maintenance release, the resulting Hotfix or Service Pack must be installed as soon as possible. Veritas Technical Services will notify you when the maintenance release (Hotfix or Service Pack) is available if you sign up for notifications from the Veritas support site http://www.veritas.com/support and/or from Services Operations Readiness Tools (SORT) http://sort.veritas.com.


OTHERS
------
NONE



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