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enterprise-win_x64-VRTSPerl_7_3_10001_3969020_x64
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 Basic information
Release type: Patch
Release date: 2019-02-08
OS update support: None
Technote: None
Documentation: None
Popularity: 37 viewed    4 downloaded
Download size: 15.65 MB
Checksum: 314727267

 Applies to one or more of the following products:
InfoScale Availability 7.3.1 On Windows x64
InfoScale Enterprise 7.3.1 On Windows x64

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
3969020

 Patch ID:
None.

 Readme file  [Save As...]
                          * * * READ ME * * *
                 * * * InfoScale Enterprise 7.3.1 * * *
                           * * * Patch * * *
                         Patch Date: 2019-01-28


This document provides the following information:

   * PATCH NAME
   * OPERATING SYSTEMS SUPPORTED BY THE PATCH
   * PACKAGES AFFECTED BY THE PATCH
   * BASE PRODUCT VERSIONS FOR THE PATCH
   * SUMMARY OF INCIDENTS FIXED BY THE PATCH
   * DETAILS OF INCIDENTS FIXED BY THE PATCH
   * INSTALLATION PRE-REQUISITES
   * INSTALLING THE PATCH
   * REMOVING THE PATCH


PATCH NAME
----------
InfoScale Enterprise 7.3.1 Patch


OPERATING SYSTEMS SUPPORTED BY THE PATCH
----------------------------------------
Windows 2012 X64
Windows Server 2012 R2 X64
Windows 2016 X64



BASE PRODUCT VERSIONS FOR THE PATCH
-----------------------------------
   * InfoScale Availability 7.3.1
   * InfoScale Enterprise 7.3.1


SUMMARY OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
Patch ID: VRTSPerl_7_3_10001_3969020
* 3969020 (3967310) SnapMirrorCM agent cannot start with InfoScale 7.3.1 on Windows.


DETAILS OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
This patch fixes the following incidents:

Patch ID: VRTSPerl_7_3_10001_3969020

* 3969020 (Tracking ID: 3967310)

SYMPTOM:
SnapMirrorCM agent cannot start with InfoScale 7.3.1 on Windows.

DESCRIPTION:
The VCS agent for cluster-mode SnapMirror requires some specific modules for its operation, which are not present in VRTSPerl with InfoScale 7.3.1 on Windows. The agent fails to start because the required modules cannot be loaded.

RESOLUTION:
This hotfix updates VRTSPerl with the missing modules that are required by SnapMirrorCM. Install the MSI file.



INSTALLING THE PATCH
--------------------
This package contains a compressed file that includes the VRTSPerl MSI package.
Download the ZIP file to a temporary location on your system and extract it.

To install the updated VRTSPerl
--------------------------------

1. Stop VCS on the current node:
   hastop -local -force

2. You can install VRTSPerl on server systems in one of the following ways:
   - Using the GUI, double-click the MSI file and follow the on-screen instructions.
   - Using the CLI, navigate to the location where you extracted the file, and run the MSI file. For example:
     C:\> msiexec /i VRTSPerl.msi ALLUSERS=1 ARPSYSTEMCOMPONENT=1 REBOOT=ReallySuppress INSTALLDIR="C:\Program Files\Veritas\VRTSPerl" INSTALLDIR_BASE="C:\Program Files\Veritas\" OSVER=W2K12R2 OSARCH=x64 SERVERCORE=0 /qb /L*v C:\perl.txt
     Note that the INSTALLDIR, INSTALLDIR_BASE, OSVER values may change according to your setup.

3. Start VCS:
   hastart

4. Verify that the SnapMirrorCM agent starts.


REMOVING THE PATCH
------------------
Veritas recommends that you do not uninstall this MSI.


SPECIAL INSTRUCTIONS
--------------------
DISCLAIMER: This fix is provided without warranty of any kind including the warranties of title or implied warranties of merchantability, fitness for a particular purpose and non-infringement. Veritas disclaims all liability relating to or arising out of this fix. It is recommended that the fix be evaluated in a test environment before implementing it in your production environment. When the fix is incorporated into an InfoScale for Windows maintenance release, the resulting Hotfix or Service Pack must be installed as soon as possible. Veritas Technical Services will notify you when the maintenance release (Hotfix or Service Pack) is available if you sign up for notifications from the Veritas support site http://www.veritas.com/support and/or from Services Operations Readiness Tools (SORT) http://sort.veritas.com.


OTHERS
------
NONE



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