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cloudpoint-ubuntu1604_x86_64-2.2.0_HF1
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 Basic information
Release type: P-patch
Release date: 2019-06-25
OS update support: None
Technote: None
Documentation: None
Popularity: 86 viewed    17 downloaded
Download size: 1.85 GB
Checksum: 3364694951

 Applies to one or more of the following products:
CloudPoint 2.2.0 On Ubuntu 16.04 x86-64

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
3980756

 Patch ID:
None.

 Readme file  [Save As...]
                          * * * READ ME * * *
                 * * * Veritas CloudPoint 2.2.0.7962 * * *
                         * * * Hot Fix 1 * * *
                         Patch Date: 2019-06-24


This document provides the following information:

   * PATCH NAME
   * OPERATING SYSTEMS SUPPORTED BY THE PATCH
   * BASE PRODUCT VERSION FOR THE PATCH
   * SUMMARY OF INCIDENTS FIXED BY THE PATCH
   * DETAILS OF INCIDENTS FIXED BY THE PATCH
   * INSTALLING THE PATCH
   * KNOWN ISSUES
   * NOTE


PATCH NAME
----------
Veritas CloudPoint 2.2.0.7962 Hot Fix 1


OPERATING SYSTEMS SUPPORTED BY THE PATCH
----------------------------------------
Ubuntu 16.04 x86-64
RHEL 7.5


BASE PRODUCT VERSION FOR THE PATCH
-----------------------------------
   * Veritas CloudPoint 2.2.0


SUMMARY OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
Patch 2.2.0.7962 
C3PM-15439: (C3PM-15438) AWS snapshot may fail sometimes. 

DETAILS OF INCIDENTS FIXED BY THE PATCH
--------------------------------------------
This patch fixes the following JIRA incidents:

*C3PM-15439 (Tracking ID: C3PM-15438)

SYMPTOM:
AWS snapshot may fail with following error:
"Waiter ImageAvailable failed: Max attempts exceeded "

DESCRIPTION:
AWS snapshot may fails with timeout for an instance. This is because the Cloud point timeout value is 10 minutes.
Hence if the snapshot creation takes more than 10 minutes CloudPoint fails it.

RESOLUTION:
Code changes have been done to changes the increase the timeout value to 3 hours 50 minutes.

INSTALLING THE PATCH
--------------------
I. Before patching:
  1. Contact Veritas Technical Support for this Hot Fix.
  2. Untar the Hot Fix file to a CloudPoint host.
  3. Run the following commands to load the patch.
    # docker load -i <veritas-cloudpoint-img.gz>
    # docker run --rm -it -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7962 load
  4. Ensure that there are no protection policy snapshots or other operations in progress.
     Estimate the patching time will be 15 minutes to an hour.
  5. Log out from the CloudPoint UI.
  6. Run the following command as root to stop CloudPoint.
    # docker run --rm -it -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7959 stop

II. Patching:
	Run the following command as root.
    # Check rootfs mount propagation on the CloudPoint host using "findmnt -o TARGET, PROPAGATION -n /"
    # If above command return mount propagation other than 'shared' then run following command for installation
	docker run --rm -it -e SKIP_SHARED_MNT=Yes -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7962 install
        Else run following command
    	docker run --rm -it -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7962 install

    # Run the following command as root when you want to setup CloudPoint with Proxy Environment.
        docker run -it --rm -v /cloudpoint:/cloudpoint -e VX_HTTP_PROXY=<http_proxy_value> -e VX_HTTPS_PROXY=<https_proxy_value> -e VX_NO_PROXY=<no_proxy_value> -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7962 install

III. After patching:
  1. Refresh your web broswer and log in to the CloudPoint UI.
  2. Verify the CloudPoint version. Click on Settings and select About. The following information should show up.
    Current Version: 2.2.0.7962 
  3. Verify the CloudPoint data.

KNOWN ISSUES
-----------
N/A


NOTE
----
1. Roll back to the previous version if needed.
  a. Log out from the CloudPoint UI.
  b. Run the following commands as root.
    # docker run --rm -it -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7962 stop
    # docker run --rm -it -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7962 uninstall
    # docker run --rm -it -v /cloudpoint:/cloudpoint -v /var/run/docker.sock:/var/run/docker.sock veritas/flexsnap-cloudpoint:2.2.0.7959 install
2. The previous version(s) of Docker container images are not removed. You can remove them to save your CloudPoint instance disk space.



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