Date: 2009-11-27
OS: Windows 2000 Server, Windows 2003 Server, Windows 2008 Server, Solaris 8, Solaris 9, Solaris 10, RedHat Linux Advanced Server 3.0, RedHat Linux Advanced Server 4.0, RedHat Linux Enterprise Server 3.0, RedHat Linux Enterprise Server 4.0, RedHat Linux Enterprise Server 5.0, Suse Linux 10, Suse Linux 9, AIX 5.2, AIX 5.3, AIX 6.1, HP-UX 11.11, HP-UX 11.23, HP-UX 11.23PI, HP-UX 11.31PI, HP-UX 11.31
Etrack Incident: 1876582
Errors/Problems Fixed: [
Perl core during FS Monitoring if no valid/supported FS exist on systems(e1876582)
Install/Uninstallinstructions:
=====================================================================================================================
Installing the hotfix
=====================================================================================================================
Deploying HF from Windows Management Server:
--------------------------------------------
(The following assumes that CommandCentral has been installed on 32-bit host in default installation directory)
1. Download the hotfix ("VRTSccs-F511001876582.tar.gz") to a temporary location - "C:\Temp".
2. After extracting hotfix two files will be available -
   - patches
   - README.txt
3. To apply the hotfix on Management Server, do following -
     - Go to CommandCentral HAL bin directory.
       cd C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin
     - Run below command to deploy HF on MS.
       perl LocalUpgrade.pl C:\Temp\VRTSccs-F511001876582.tar.gz
4. After deploying the hotfix, check the HF installation logs on Management Server as follows-
      - Go to CommandCentral Storage HAL Data directory.
        cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F511001876582\<time stamp>\output
      - Check if there are any errors in "stderr.txt" file.
      - Check detailed logs of hotfix application in "stdout.txt" file.
5. To push this hotfix on Managed Hosts, run following commands from Management Server - 
     - Type following command to go into HAL bin direcotry
       cd C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin
     - halsecurity login 
         You may have to provide the password for the 'admin' account which is used while logging
	 in to the Console. Default password for this account is 'password' (without single quotes).
     - To get list of all Managed hosts in a text file, run below command -	
         perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt
         Note: C:\Temp\mhs.txt obtained by running above command will have list of all MHs.
               Edit this file to keep only names of those systems where HF has to be deployed.
     - To deploy the hotfix on all systems listed in C:\Temp\mhs.txt, run below command -
         Perl PushUpgrade.pl -u C:\Temp\VRTSccs-F511001876582.tar.gz -H C:\Temp\mhs.txt
6. After deploying the hotfix, check HF install log on relevant Managed Hosts -
     - For Windows:
          Go to CommandCentral HAL Data directory.
          cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F511001876582\<time stamp>\output
     - For UNIX:
          Go to CommandCentral HAL Data directory-
          cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F511001876582/<time_stamp>/output  
     - Check if there are any errors in "stderr.txt" file.
     - Check detailed logs of hotfix application in "stdout.txt" file.
7. Check the hotfix details in "cc_version.txt" file -
     - Open "cc_version.txt" file present in below location.     
        For Windows:
         cd C:\Program Files\VERITAS\CommandCentral Storage\Version
        For UNIX:
         cd /opt/VRTS/version/          
     - Check the FIXID and other details.
         For example:
         FIXID=F511001876582
	   DATE=Fri Nov 27 13:12:53 2009
	   DESCRIPTION=PERL core during FS Monitoring
Deploying HF from Solaris Management Server:
--------------------------------------------
(The following assumes that CommandCentral has been installed in the default installation directory)
1. Download the hotfix ("VRTSccs-F511001876582.tar.gz") to a temporary location - "/tmp".
2. After extracting hotfix two files will be available -
   - patches
   - README.txt
3. To apply the hotfix on Management Server, do following -
     - Type following command to go into HAL bin direcotry.
       cd /opt/VRTSccs/VRTShal/bin
     - Run following command to deploy HF on MS.
       ./perl LocalUpgrade.pl /tmp/VRTSccs-F511001876582.tar.gz
4. After deploying the hotfix, check HF install log on Management Server as follows-
     - Go to CommandCentral Storage HAL Data directory.
       cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F511001876582/<time_stamp>/output
     - Check if there are any errors in "stderr.txt" file.
     - Check detailed logs of hotfix application "stdout.txt" file.
5. To push this hotfix on Managed Hosts, run following commands from Management Server - 
     - Type following command to go into HAL bin directory.
       cd /opt/VRTSccs/VRTShal/bin
     - halsecurity login 
       You may have to provide the password for the 'admin' account which is used while logging
       in to the Console. Default password for this account is 'password' (without single quotes).
     - To get list of all Managed hosts attached to MS, run below command.	
        ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt
         Note: /tmp/mhs.txt obtained by running above command will have list of all MHs and MS.
       	       Edit this file to keep only names of systems where HF has to be deployed.
     - To deploy the hotfix on all systems listed in /tmp/mhs.txt, run below command.
        ./perl PushUpgrade.pl -u /tmp/VRTSccs-F511001876582.tar.gz -H /tmp/mhs.txt
6. After deploying the hotfix, check HF install logs on relevant Managed Hosts -
     - For Windows:
         Go to CommandCentral HAL Data directory -
         cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F511001876582\<time stamp>\output
     - For UNIX:
         Go to CommandCentral HAL Data directory -
         cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F511001876582/<time_stamp>/output  
     - Check if there are any errors in the "stderr.txt" file.
     - Check the detailed logs of hotfix application in the "stdout.txt" file.
7. Check the hotfix details in "cc_version.txt" file -
     - Open "cc_version.txt" file present in below location.     
        For Windows:
         cd C:\Program Files\VERITAS\CommandCentral Storage\Version
        For UNIX:
         cd /opt/VRTS/version/
     - Check the FIXID and other details.
         For example:
          FIXID=F511001876582
	    DATE=Fri Nov 27 13:12:53 2009
	    DESCRIPTION=PERL core during FS Monitoring
Additional Notes:
Apply this hotfix on systems with CommandCentral 5.1.1  Management Server and
Managed Hosts installed.