Date: 2010-02-03
OS: Solaris 8,  Solaris 9,  Solaris 10,  Windows 2000 Server,  Windows 2003 Server,  Windows 2008 Server
Etrack Incidents: 1929385
Errors/Problems Fixed:[
 CCS doesn't show Celerra in GUI when Celerra has the name of the FileSystem and Share with any european characters like umlauts.  (e1929385)
]
Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================
Deploying hotfix from a Windows Management Server
=================================================
(The following assumes that CommandCentral has been installed on
Windows 32-bit OS host in default installation directory)
1. Download the hotfix ("ccs-win-5.1.2HF512001929385w") to a temporary
   location - "C:\Temp".
2. After extracting hotfix, you'll find the following directory/files - 
     - patches\
     - patches\VRTSccs-F512001929385.tar.gz
     - README  (this file)
3. To apply the hotfix on Management Server, do following -
     (Note: The examples in the following procedure assume that you
     installed CommandCentral on a 32-bit host in the default
     installation directory.)
     - Go to CommandCentral HAL bin directory.
       C:
       cd C:\Program Files\VERITAS\CommandCentral Storage\HAL
       halenv.bat
       cd bin
     - Run the following command to deploy the hotfix on the
       Management Server:
       perl LocalUpgrade.pl C:\Temp\patches\VRTSccs-F512001929385.tar.gz
4. After deploying the hotfix, check the hotfix installation logs on
   Management Server as follows-
      - Go to CommandCentral Storage HAL Data directory.
        cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F512001929385\<time stamp>\output
      - Check if there are any errors in "stderr.txt" file.
      - Check detailed logs of hotfix application in "stdout.txt" file.
5. To push this hotfix on Managed Hosts, run following commands from
   Management Server -
     - Type following command to go into HAL bin direcotry
       C:
       cd C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin
     - halsecurity login 
         You may have to provide the password for the 'admin' account
         which is used while logging in to the Console. Default
         password for this account is 'password' (without single
         quotes).
     - To get list of all Managed hosts in a text file, run the
       following command:
         perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt
        Note: the file C:\Temp\mhs.txt, obtained by running above
        command, will have list of all managed hosts.  Edit this file
        to keep only names of those systems where the hotfix has to be
        deployed.
     - To deploy the hotfix on all systems listed in the file
       C:\Temp\mhs.txt, run the following command:
         perl PushUpgrade.pl -u C:\Temp\patches\VRTSccs-F512001929385.tar.gz -H C:\Temp\mhs.txt
6. After deploying the hotfix, check hotfix install log on relevant
   Managed Hosts -
       - Go to CommandCentral HAL Data directory.
          c:
          cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F512001929385\<time stamp>\output
     - Check if there are any errors in "stderr.txt" file.
     - Check detailed logs of hotfix application in "stdout.txt" file.
7. Check the hotfix details in "cc_version.txt" file -
     - Open "cc_version.txt" file present in the following location.
         c: 
         cd C:\Program Files\VERITAS\CommandCentral Storage\Version
     - Check the contents of cc_versions.txt for the correct FIXID and
       other details:
         For example:
         FIXID=F512001929385
	 DATE=Wed Feb  3 18:01:25 2010
	 DESCRIPTION=5.1.2 HotFix: Control Host -  EMCCelerraExplorer
Deploying the hotfix from Solaris Management Server
===================================================
(The following assumes that CommandCentral has been installed in the
default installation directory)
 1. Download the hotfix ("ccs-sol_sparc-5.1.2HF512001929385u") to a
    temporary location (for example, "/tmp", or "/var/tmp").
 2. After extracting hotfix, you'll find the files shown below: 
    - patches/
    - patches/VRTSccs-F512001929385.tar.gz
    - README  (this file)
 3. To apply the hotfix on Management Server, do following -
     - Type following command to go into HAL bin direcotry.
       source the HAL environment settings
         cd /opt/VRTSccs/VRTShal
       for bash
         source ./halenv.sh
       for bourne shell (sh)
         . ./halenv.sh
         cd bin
     - Run following command to deploy the hotfix on the Management Server:
       ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F512001929385.tar.gz
4. After deploying the hotfix, check hotfix install log on the
   Management Server as follows-
     - Go to CommandCentral Storage HAL Data directory.
       cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F512001929385/<time_stamp>/output
     - Check if there are any errors in "stderr.txt" file.
     - Check detailed logs of hotfix application "stdout.txt" file.
5. To push an installation of this hotfix on Managed Hosts, run
   the following commands from the Management Server -
     - Type following command to go into HAL bin directory.
       source the HAL environment settings
         cd /opt/VRTSccs/VRTShal
       for bash
         source ./halenv.sh
       for bourne shell (sh)
         . ./halenv.sh
       cd bin
       halsecurity login
       You may have to provide the password for the 'admin' account
       which is used while logging in to the Console. Default password
       for this account is 'password' (without single quotes).
     - To get a list of all Managed hosts attached to the Management
     Server, run the following command.
        ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt
         Note: the file /tmp/mhs.txt, obtained by running above
         command, will have list of all managed hostss and the
         Management Server.  Edit this file to keep only the names of
         systems where the hotfix is to be deployed.
     - To deploy the hotfix on all systems listed in /tmp/mhs.txt, run
       the following command.
        ./perl PushUpgrade.pl -u /tmp/patches/VRTSccs-F512001929385.tar.gz -H /tmp/mhs.txt
6. After deploying the hotfix, check the hotfix install logs on
   relevant Managed Hosts -
     - Go to CommandCentral HAL Data directory -
         cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F512001929385/<time_stamp>/output  
     - Check if there are any errors in the "stderr.txt" file.
     - Check the detailed logs of hotfix application in the
       "stdout.txt" file.
7. Check the hotfix details in "cc_version.txt" file -
     - Open "cc_version.txt" file present in the following location.     
         cd /opt/VRTS/version/
     - Check the FIXID and other details.
         For example:
         FIXID=F512001929385
	 DATE=Wed Feb  3 18:01:25 2010
	 DESCRIPTION=5.1.2 HotFix: Control Host -  EMCCelerraExplorer
Additional Notes:
=================
Apply this hotfix on systems having CommandCentral 5.1.2 Management
Server and Managed Hosts with Array and Switch capabilities installed.