Date: 2010-02-03
OS: Windows 2003 32bit and 64bit server,  Windows 2008 32 bit server
Etrack Incidents: 1470842, 1830400, 1846536, 1846541, 1904368, 1909053, 1946096
Errors/Problems Fixed: [
Attributes of objects should be in alphabetical order in Tiered storage analysis package. (e1470842)
Metamodel should have information about datacenter name for objects in all packages. (e1830400)
In Host Chargeback summary report rows are not getting grouped on the basis of tiers. (e1846536)
Inventory Summary Report is not showing top array vendors and top switch vendors properly. (e1846541)
Rollup failures because of incorrect raid levels for 3PAR arrays. (e1904368)
Category "Network Appliance" should change into "NAS" on ER home page. (e1909053)
ER doesnt allow special characters in user name. (e1946096)
After applying HF1 for CCER5.1 there are duplicate filters appearing in some namespace. (e1950232)
After applying HF1 for CCER 5.1 Custom reports failed as "Exclude NAS Filer" filter name was changed by HF (e1950231)
]
Install/Uninstall Instructions:
===============
1. Hot fix name
===============
Veritas CommandCentral Enterprise Reporter 5.1 Hot Fix 1
================================
2. Required base product version
================================
 The required installed base product version for this hot fix is:
* Enterprise Reporter 5.1
=============================================
3. Operating systems supported by the hot fix
=============================================
* Windows 2003 32-bit and 64-bit server
* Windows 2008 32-bit server
===================================
4. Preparing to install the hot fix
===================================
 Before you install this hot fix,  perform these steps:
 1. Log in to the Enterprise Reporter console.
 2. In the Enterprise Reporter console,  click:
   Data Management > Data Rollup Configuration > Status
  Verify that no data rollups are in progress. To install this hot
  fix,  all data rollup processes must be complete.
 3. Disable all data sources for data rollup. For each data source:
 a. Click:
    Data Management > Data Sources
 b. Select the data source.
 c. Uncheck the Enabled checkbox.
 d. Click Save.
 4. If Oracle is on a remote system,  check that the tnsnames.ora file
    on the Enterprise Reporter server contains entries for the Oracle
    server. These entries allow the Enterprise Reporter server to reach
    the Oracle server using the tnsping utility. If entries for the
    Oracle server are not present in the tnsnames.ora file,  add them.
===========================
5 - Installing the hotfix
===========================
 1. Download the file er-win-5.1HF510001952462w.zip to a temporary
    location on an Enterprise Reporter server.
 2. Unpack the .zip,  which will give you the following
    files/directories:
      README (this file)
      patches/
          VRTSccer-F510001952462.tar.gz
          VRTSccer-Framework-Files.zip    
    Unzip VRTSccer-Framework-Files.zip using Winzip.  After the above
    steps,  you will find a directory CCERHF.
 3. Change current working directory to the CCERHF directory.
 4. Copy the VRTSccer-F510001952462.tar.gz to the CCERHF directory
 5. Install the hot fix by entering the following command:
    installccerhf.bat  VRTSccer-F510001952462.tar.gz  
 6. Follow the installation script prompts. 
    When the installation script prompts you for an Oracle database
    user name and password,  enter the user name and password for a
    user with system administrator privileges.
 7. After you install the hot fix,  enable all data sources for data
    rollup.
   For each data source:
   a. Click:
      Data Management > Data Sources
   b. Select the data source.
   c. Check the Enabled checkbox. 
   d. Click Save.
8. If the hot fix installation fails,  use the log files created during
   the attempted installation to diagnose the issue. The log files are as
   follows:
     ER install directory\data\maint\VRTSccer-F510001952462\yyyymmdd_time\output\stdout.txt
     ER install directory\data\maint\VRTSccer-F510001952462\yyyymmdd_time\output\stderr.txt
=================
Additional Notes: 
=================
 This hot fix includes the following new features and enhancements:
* Rollup support
  - Support for rolling up data from CommandCentral 5.1.1 and 5.1.2
    management servers
  - The ability to roll up Celerra devices
  - The ability to roll up file-system-to-LUN and volume-to-LUN
    correlations.
  - "NetApp" references in the Console/Reports/metamodel have been
    changed to "NAS" because Enterprise Reporter 5.1 supports both
    Celerra and Netapp.
* New packages in metamodel
  - NAS Usage Analysis
    This package contains the information for NAS volumes,  NAS file
    systems,  and Qtrees and their capacities. Use this package to
    create reports about NAS usage data for chargeback purposes.
  - Chargeback Analysis
    This package contains file-system-to-LUN and volume-to-LUN
    correlations.
    It also contains the file system and volume capacities. Use this
    package to create reports for chargeback based on file system and
    volume information.
* New reports
  - A new NAS Chargeback Report
    This report is located under Sample Reports > Storage Allocation
    and Chargeback. It shows the chargeback capacities for NAS volumes
    and NAS file systems. It shows NAS volumes for NetApp arrays and
    NAS file systems for Celerra arrays.
  - A new File System and Volume Consumption Report
    This report is located under Sample Reports > Utilization > Host.
    This report shows the file system consumption for all file systems
    and the volume consumption for those volumes that do not have file
    systems on them. It also shows the underlying arrays,  models,  and
    vendors.
* New name for the NAS Chargeback Report
  The new name of this report is "NetApp Chargeback Report".
  This report is located under Sample Reports > Storage Allocation.
* Adjusted allocated capacity is added to the Host Storage Allocation
  package. 
  This capacity provides the distributed capacity when the lun is
  shared across multiple hosts.
============
Known Issues
============
 This hot fix contains the following known issues:
 * Data rollups of CommandCentral Storage 4.3 servers fail. Enterprise
   Reporter 5.1 and later does not support rollups for CommandCentral
   Storage 4.3 servers.
 * This hot fix cannot be uninstalled.