Date: 2010-03-30
OS: Windows
OS Version: 2008
Packages: Hotfix_5_1_10003_1943534_x86.exe,
Hotfix_5_1_10003_1943534_x64.exe
Etrack Incidents: 1943534
Errors/Problems Fixed: 
This hotfix addresses issues with the VCS MSMQ agent.
Overview
--------+
The following issues were observed:
- On Windows Server 2008, the MSMQ resource fails to come online due to a permissions issue.
The following errors are observed in the agent log:
VCS ERROR V-16-10041-17059 
MSMQ:<servicegroupname>-MSMQ:online:SetFileSecurity error! (rc=5)
VCS ERROR V-16-10041-17062 
MSMQ:<servicegroupname>-MSMQ:online:Failed to set permissions to the MSMQ storage. Error 5.
The MSMQ agent runs in the local system context. The MSMQ agent assigns the MSMQ service SID with full control privileges to the MSMQRootPath.
If there is any change in the permissions such that the local system account does not have privileges on the file system, then the MSMQ agent is unable to assign the MSMQ service SID with full control privileges to the MSMQRootPath.
Without the required permissions, the MSMQ resource fails to come online.
- Unable to view MSMQ virtual server queues from a remote system on Windows Server 2008
Resolution
----------+
These issues are fixed in the updated MSMQ agent.
(e1943534)
Fixes Applied for Products: 
Storage Foundation and High Availability Solutions 5.1 SP1 for Windows
Veritas Cluster Server 5.1 SP1 for Windows
Install/Uninstall Instructions:
Download the appropriate hotfix executable to a temporary location on your system. You can install this hotfix using the GUI or from the command line. Instructions for both options are provided below.
This hotfix includes the following updated files:
-----------------------------------
File name     | New Version number
-----------------------------------
MSMQ.dll      |    5.1.10003.357
-----------------------------------
MQSVCHelp.dll |    5.1.10003.357
-----------------------------------
SCHelp.dll    |    5.1.10003.357
-----------------------------------
detoured.dll  |    -
-----------------------------------
To install the hotfix using the GUI
-----------------------------------+
1. Double-click the hotfix executable file to extract the contents to a default location on the cluster node.
On 32-bit systems, the files are extracted to:
"%commonprogramfiles%Veritas SharedWxRTPrivates"
On 64-bit systems, the files are extracted to:
"%commonprogramfiles(x86)%Veritas SharedWxRTPrivates"
The Hotfix Installer Wizard is automatically launched after all the files are extracted.
2. Click "Next" on the Welcome screen.
The Hotfix Installation Tasks panel lists the tasks that are performed by the installer.
3. Click "Install Hotfix" to install the hotfix.
The status of each task is updated as it gets completed.
4. After the tasks are complete, click "Next" and then click "Finish" to complete the installation process.
5. If prompted to restart the server, do so.
6. If this is a clustered configuration (SFW-HA or MSCS), please perform steps 1-5 on all additional nodes in the cluster.
To install the hotfix using the command line
--------------------------------------------+
1. At the command prompt run one of the following commands to extract the hotfix files to the default location:
C:	emp><HotfixName.exe> /x
or
C:	emp><HotfixName.exe> /extract
For example, to extract this hotfix on a 64-bit cluster node, the command is:
C:	emp>Hotfix_5_1_10003_1943534_x64.exe /x
2. From the command prompt, navigate to the default location where the hotfix files are extracted.
On 32-bit systems, the files are extracted to:
"%commonprogramfiles%Veritas SharedWxRTPrivates"
On 64-bit systems, the files are extracted to:
"%commonprogramfiles(x86)%Veritas SharedWxRTPrivates"
3. At the command prompt, run the following command to install the hotfix:
vxhf.exe /install:<HotfixName> /silent
Here, <HotfixName> is the name of the hotfix file without the platform and the .exe extension.
For example, to install this hotfix on a 64-bit cluster node, the command is:
vxhf.exe /install:Hotfix_5_1_10003_1943534 /silent
4. Follow the instructions displayed in the command prompt to complete the hotfix installation.
5. If prompted to restart the server, do so at this time.
6. If this is a clustered configuration (SFW-HA or MSCS), please perform steps 1-5 on all additional nodes in the cluster.
Additional notes
----------------+
- To confirm the installation of the hotfix, run the following command:
vxhf.exe /list
The output of this command lists the hotfixes installed on a system.
- For details about a particular hotfix, run the following command:
vxhf.exe /display:<HotfixName>
Here, <HotfixName> is the name of the hotfix file without the platform and the .exe extension.
- The hotfix installer (vxhf.exe) creates and stores logs at:
"%allusersprofile%Application DataVeritasVxHF"
- For general information about the hotfix installer (vxhf.exe), please refer to the following technote:
http://seer.entsupport.symantec.com/docs/329713.htm
- To view a list of hotfixes already installed on a system, please refer to the steps mentioned in the following technote: 
http://seer.entsupport.symantec.com/docs/329704.htm
- For information on uninstalling a hotfix, please refer to the steps mentioned in the following technote: 
http://seer.entsupport.symantec.com/docs/329709.htm
Disclaimer
----------+
This fix has not been fully tested. It is recommended that the fix be evaluated in a test environment before implementing it in your production environment.  When the fix is incorporated into a Storage Foundation and HA for Windows maintenance release, the resulting Hotfix or Service Pack must be installed as soon as possible. Symantec Technical Services will notify you when the maintenance release (Hotfix or Service Pack) is available.