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ccs-sol_sparc-5.2HF520002151146u
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 Basic information
Release type: Hot Fix
Release date: 2010-10-14
OS update support: None
Technote: TECH141896
Documentation: None
Popularity: 493 viewed    25 downloaded
Download size: 17.3 MB
Checksum: 708558525

 Applies to one or more of the following products:
CommandCentral 5.2 On Solaris SPARC

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
2082659, 2116084, 2147895, 2158472, 2161676, 2162581, 2163917, 2164274, 2166257, 2169442

 Patch ID:
None.

 Readme file  [Save As...]
Date:2010-Oct-13

OS: Solaris,  Windows 

Etrack Incidents: 2158472, 2161676, 2147895, 2082659, 2163917, 2166257, 2164274, 2116084, 2162581, 2169442

Errors/Problems Fixed:[
  Enclosure Luns Summary tab does not show the Stack bar Chart (e2158472) 
  Edit registry not working for RHCollector/RHExplorer (e2161676)
  SICL monitoring is not happening on Solaris MS upgraded setup (5.1.1->5.2) (e2147895)
  Bubble-up ConnectionProtocol and IsDirectAttached attributes on Virtual Machines' OSHs for facilitating reports features (e2082659)
  Connection protocol is not set correctly for Standard MH on Linux GOS (e2163917)
  Failed to bubbled up attributes for Additional SAN/RDM luns allocated to the host (e2166257)
  Evaluation/demo license is not getting installed on Windows/Solaris MS (5.2 fresh install) (e2164274)
  Netapp dedup adhoc report (e2116084)
  Host Assessment Report: %Server Virtualization Capacity UnUsed is greater 100% for VMWare ESX Server(e2162581)
  Settings -> Diagnostics doesn.t contain Logs and Database tabs (e2169442) - [ Solaris MS only fix ]

]

Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================


A - Overview of the HotFix
---------------------------------------------------------------------------

Apply the HotFix (VRTSccs-F520002151146) on 5.2 Management Server.

Supported operating systems include:

  - Solaris 8, 9, and 10
  - Windows Server 2000, 2003, and 2008


B - Deploying the HotFix on a Windows Management Server
--------------------------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2HF520002151146w.zip to a temporary location. For
   example,    to C:\Temp

2. After extracting the hotfix,    the below two files will be available.
    - patches
    - patches\VRTSccs-F520002151146.tar.gz
    - README  (this file)

3. To apply the update,    do the following:

   - Open an operating system console.
   - Change to the HAL bin directory:
       C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin;

   - Type the following command:
       halsecurity login
     You may have to provide the password for the 'admin' account
     which you use to log in to the Console. The default password for
     this account is 'password' (without single quotes).

   - Type the following command to deploy the update on the Management Server:
       <HAL bin dir>\perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520002151146.tar.gz"

4. To verify the installation,    you can check the installation logs as follows:

   - To see the detailed logs,    go to the 'CommandCentral Storage Data'
     directory.
     The default location is:
       C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint;

       cd <HAL data dir>\Data\HAL\maint\VRTSccs-F520002151146\<timestamp>\output;
     For example:

       cd C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
       VRTSccs-F520002151146\<time stamp>\output;

   - Check if there are any errors in the stderr.txt file.
   - Check the detailed logs of the hotfix application in the stdout.txt file.


5. Verify the updated version as follows:
   - Open cc_version.txt from the following directory:
     C:\Program Files\VERITAS\CommandCentral Storage\Version\cc_version.txt;

   - Check the FIXID. It should appear as follows:

      FIXID=F520002151146
      DATE=Wed July 07 17:37:39 2010
      DESCRIPTION=5.2 HotFix : Management Server - GUI, DB, Monitoring


C - Deploying the HotFix on a Solaris Management Server
---------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy the file ccs-sol_sparc-5.2HF520002151146u.tar.gz to a
   temporary location. For example,    to /tmp and unpack it.

2. After extracting the hotfix,   you will find the files shown below:
    - patches/
    - patches/VRTSccs-F520002151146.tar.gz
    - README  (this file)

3. To apply the update,    do the following:

   - Open an operating system console.

   - Change to the HAL bin directory:
       /opt/VRTSccs/VRTShal/bin

   - Type the following command:
       ./halsecurity login
     You may have to provide the password for the 'admin' account
     which you use to log in to the Console. The default password for
     this account is 'password' (without single quotes).
   - Type the following command to deploy the update:
       <HAL bin dir>\perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520002151146.tar.gz

     For example:
        ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520002151146.tar.gz

4. To verify the installation,    you can check the installation logs as follows:

   - To see the detailed logs,    go to the CommandCentral Storage Data
     directory.
     The default location is:
        /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520002151146/<time stamp>/output
        cd <HAL data dir>/data/VRTShal/maint/VRTSccs-F520002151146/<time stamp>/output
     For example:
       cd /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520002151146/<time stamp>/output

   - Check if there are any errors in the stderr.txt file.
   - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:

   - Open cc_version.txt from the following directory:
       /opt/VRTS/version/cc_version.txt
   - Check the FIXID. It should appear as follows:

      FIXID=F520002151146
      DATE=Wed July 07 17:35:39 2010
      DESCRIPTION=5.2 HotFix : Management Server - GUI, DB, Monitoring

Additional Notes:
==================
Apply the HotFix (VRTSccs-F520002151146) on the 5.2 Management Server only.



Known Issue:
============
    Issue : On Windows MS, after rebooting the server or running 'vxccs stop/start' command, "Settings -> Diagnostics -> Logs/Database" tab may be missing.

    Workaround:  Restart spc application as below-
                 Open command prompt and run
                 cd C:\Program Files\VERITAS\VRTSweb\bin
                 stopApp.exe spc "C:\Program Files\VERITAS\CommandCentral Storage\Web Engine"
                 startApp.exe spc "C:\Program Files\VERITAS\CommandCentral Storage\Web Engine"
                 

 



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