* * * READ ME * * *
             * * * Veritas Operations Manager 3.1, 3.1 RP1, 4.0 * * *
             * * * Hot Fix 030142900-11 * * *
                   Patch Date: 2011.05.16



This document provides the following information:

   * PATCH NAME
   * PACKAGES AFFECTED BY THE PATCH
   * BASE PRODUCT VERSIONS FOR THE PATCH
   * OPERATING SYSTEMS SUPPORTED BY THE PATCH
   * INCIDENTS FIXED BY THE PATCH
   * INSTALLATION PRE-REQUISITES
   * INSTALLING THE PATCH
   * REMOVING THE PATCH


PATCH NAME
----------
Veritas Operations Manager Hot Fix 030142900-11


PACKAGES AFFECTED BY THE PATCH
------------------------------
VRTSsfmh


BASE PRODUCT VERSIONS FOR THE PATCH
-----------------------------------
   * Veritas Operations Manager 3.1
   * Veritas Operations Manager 3.1 RP1/SP1
   * Veritas Operations Manager 4.0


OPERATING SYSTEMS SUPPORTED BY THE PATCH
----------------------------------------
AIX, Linux, Windows, Solaris and HP


INCIDENTS FIXED BY THE PATCH
----------------------------
This patch fixes the following Symantec incidents:

* 2377517  


SYMPTOM:
perl processes consume a large amount of memory on managed hosts and VOM CMS

DESCRIPTION:
HF HF030142900-11.sfa is applicable for following versions of VOM:-
VOM 3.1, VOM 3.1SP1/RP1 and VOM 4.0 across all platforms supported by VOM.

HF HF030142900-11 addresses the following issues:-
1. On windows, VOM uses pure perl JSON parser while processing discovery data.
pure perl parser is very slow and memory intensive.
2. In case VOM Managed host is unable to communicate with the VOM Central Server
(e.g. if VOM CS is down) then task status updates get accumulated multiple times
on the Managed Host.Hence when the communication between MH and CMS is restored a
large amount of data is reported from the MH (than what is expected) causing perl
processes on MH and CMS to increase in memory.


RESOLUTION:
For issue 1) replaced pure perl JSON parsed with XS based parser on windows.
For issue 2) do not accumulate task status if it the same status update is already accumulated.


INSTALLING THE PATCH
--------------------
This hotfix is applicable for VOM Central Server and VOM Managed hosts. 
It has to be first installed on the VOM CMS. Once successfully installed on the
CMS installation should be initiated for VOM Managed Hosts. 


1. Download the file "HF030142900-11.sfa".
2. Launch a browser and login to the VOM management server.
3. Navigate to Settings -> Deployment Management tab.
4. Upload the add-on to the VOM CMS using the "upload" button.
   The HF HF030142900-11 should be  visible in the table below.
5. Select the VOM CS host and install the HF on it first before installing it on any Managed hosts
6. Once the HF installation is complete on the VOM CS then install it on the Managed hosts



REMOVING THE PATCH
------------------
1. Launch a browser and login to the VOM management server.
2. Navigate to Settings -> Deployment Management tab.
3. Select the add-on. This will take you to the page which shows the status of the HF on all hosts.
Uninstall it first from the VOM CS host. Once the HF is uninstalled successfully from the VOM CS then uninstall it from
remaining managed hosts


SPECIAL INSTRUCTIONS
--------------------
NONE