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ccs-win-5.2GAHF520002404039w3
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 Basic information
Release type: Hot Fix
Release date: 2011-06-30
OS update support: None
Technote: None
Documentation: None
Popularity: 329 viewed    7 downloaded
Download size: 60.75 KB
Checksum: 1442852691

 Applies to one or more of the following products:
CommandCentral 5.2 On Windows

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
2226597, 2238171, 2280662, 2323006, 2390317, 2404749

 Patch ID:
None.

 Readme file  [Save As...]
Date: 2011-June-06

OS: Solaris, Windows

Etrack Incidents: 2238171, 2280662, 2323006, 2390317, 2404749, 2226597

Problems Fixed: [
  - DB Inserts/Updates becomes slow due to large number of history records (e2238171)
  - SAN and NAS Waterfall Report performance issue (e2280662)
  - VmwareExplorer DCT performance issue (e2323006)
  - Slow GUI pages load times for Array Summary, NAS, and Host Summary (e2390317)
  - login to UI hangs due to lock on vxam.session table (e2404749)
  - Tmp db file may grow very large when running specific Ad-Hoc Report (e2226597)

]

===========================================================================
Instructions to apply the hotfix
===========================================================================

A - Overview of the HotFix
---------------------------------------------------------------------------

Apply the HotFix (VRTSccs-F520002404039) on the 5.2 Management Server.

Supported operating systems include:

  - Solaris
  - Windows Server 


B - Deploying the HotFix on a Windows Management Server
--------------------------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2HF520002404039w3.zip to a temporary location. For
   example, to C:\Temp

2. After extracting the hotfix,   the below two files will be available.
    - patches
    - patches\VRTSccs-F520002404039.tar.gz
    - README  (this file)

3. To apply the update on the Management Server, do following:

   - Go to the CommandCentral HAL bin directory:

       "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"

   - Run the following command:

       perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520002404039.tar.gz"

4. To verify the installation, check the installation logs on the Management
   Server as follows:

   - Go to the CommandCentral Storage HAL Data directory.

     "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F520002404039\<time stamp>\output"

   - Check if there are any errors in the stderr.txt file.

   - Check the detailed logs of the hotfix application in the stdout.txt file.


7. Verify the updated version as follows:

    - Open cc_version.txt from the following directory:

         "C:\Program Files\VERITAS\CommandCentral Storage\Version"

    - Check the FIXID. It should look like this
      FIXID=F520002404039
      DATE= Mon June 06 18:07:34 2011 
      DESCRIPTION=CC Storage 5.2 DB Hotfix for Management Server  


C - Deploying the HotFix on a Solaris Management Server
---------------------------------------------------------


1. Copy the file ccs-sol_sparc-5.2HF520002404039u2.tar.gz to a
   temporary location. For example,  to /tmp and unpack it.

2. After extracting the hotfix,   you will find the files shown below:
    - patches/
    - patches/VRTSccs-F520002404039.tar.gz
    - README  (this file)

3. To apply the update on the Management Server, do following:

   - Go to the HAL bin directory:

       /opt/VRTSccs/VRTShal/bin

   - Type the following command:
       ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520002404039.tar.gz

4. To verify the installation, check the installation logs on the Management Server as follows:

    - Go to the CommandCentral Storage HAL Data directory:

      /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520002404039/<time_stamp>/output

    - Check if there are any errors in the stderr.txt file.

    - Check the detailed logs of the hotfix application in the stdout.txt file.


7. Verify the updated version as follows:
     - Open the cc_version.txt file from the following directory:

         /opt/VRTS/version/

     - Check the FIXID. It should look like this

         FIXID=F520002404039
         DATE= Mon June 06 18:07:34 2011
         DESCRIPTION=CC Storage 5.2 DB Hotfix for Management Server.  



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