SORT

Veritas™ Services and Operations Readiness Tools (SORT)

vom-HF040015980-06
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 Basic information
Release type: Hot Fix
Release date: 2011-12-22
OS update support: None
Technote: TECH177844 - The Veritas Storage Foundation Messaging Service service terminates unexpectedly
Documentation: None
Popularity: 614 viewed    downloaded
Download size: 436.78 KB
Checksum: 197100657

 Applies to one or more of the following products:
Operations Manager 4.0RU1 On Windows 32-bit
Operations Manager 4.1 On Windows 32-bit
Operations Manager 4.0RU1 On Windows IA64
Operations Manager 4.0RU1 On Windows x64

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
2643108

 Patch ID:
None.

Readme file
                          * * * READ ME * * *
               * * * Veritas Operations Manager 4.0 * * *
                          * * * Hot Fix * * *
                         Patch Date: 2011-12-23


This document provides the following information:

   * PATCH NAME
   * PACKAGES AFFECTED BY THE PATCH
   * BASE PRODUCT VERSIONS FOR THE PATCH
   * OPERATING SYSTEMS SUPPORTED BY THE PATCH
   * INCIDENTS FIXED BY THE PATCH
   * INSTALLATION PRE-REQUISITES
   * INSTALLING THE PATCH
   * REMOVING THE PATCH


PATCH NAME
----------
Veritas Operations Manager 4.0 Hot Fix


PACKAGES AFFECTED BY THE PATCH
------------------------------
VRTSsfmh


BASE PRODUCT VERSIONS FOR THE PATCH
-----------------------------------
   * Veritas Operations Manager 4.1
   * Veritas Operations Manager 4.0 RU1
   * Veritas Operations Manager 4.0 RU1
   * Veritas Operations Manager 4.0 RU1


OPERATING SYSTEMS SUPPORTED BY THE PATCH
----------------------------------------
Windows 2003 32-bit
Windows 2003 IA64
Windows 2003 x64
Windows 2k8 32-bit
Windows 2k8 ia64
Windows 2k8 x64


INCIDENTS FIXED BY THE PATCH
----------------------------
This patch fixes the following Symantec incidents:

Patch ID: HF040015980-06

* 2643108 (Tracking ID: 2643104)

SYMPTOM:
xprtld.exe service on windows crashes on startup.

DESCRIPTION:
When a host has large number of adapters(>16), xprtld.exe service crashes on windows on startup.

RESOLUTION:
This is because xprtld was using a fixed size array for adapters on windows, which failed when there were large number of them on a host. This has been now changed to dynamically allocate based on number of adapters.


INSTALLING THE PATCH
--------------------
This hotfix is applicable for VOM windows managed hosts. 1. Download the zip archive and unzip to a temp folder. 2. Stop the xprtld if its running using "net stop xprtld" command. 3. Cd to [installdir]\VRTSsfmh\bin folder. 4. Take a backup of xprtld.exe file and replace it with the one from zip archive. 5. Start the xprtld process using "net start xprtld".


REMOVING THE PATCH
------------------
1. Stop the xprtld if its running using "net stop xprtld" command. 2. Cd to [installdir]\VRTSsfmh\bin folder.  3. Revert to the xprtld.exe file from the backed up file. 4. Start the xprtld process using "net start xprtld".


SPECIAL INSTRUCTIONS
--------------------
NONE


OTHERS
------
NONE