Basic information
Release type: P-patch
Release date: 2012-04-13
OS update support: None
Technote: None
Documentation: None
Popularity: 451 viewed    25 downloaded
Download size: 964.12 MB
Checksum: 2444910772

 Applies to one or more of the following products:
FileStore N8300 Appliance 5.6 On SLES10 x86-64

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:
2569844, 2638466, 2661207, 2680320

 Patch ID:

Readme file
Date: 2012-04-13
OS Version: 10 SP3
Symantec FileStore N8300
N8300 5.6RP1P4 Patch Upgrade README

I.   Overview
II.  Upgrade procedure

PATCH ID 					: N/A
BASE PACKAGE NAME			: Symantec FileStore N8300
CREATION DATE 				: 2012-04-13
CATEGORY 					: enhancement, bug fix

I. Overview
This release patch includes two components: 
 N8300 Symantec FileStore patch (SFSFS-patch-5.6RP1P4_rc7_2012_04_01.tar.gz)
 N8300 ISM patch (n8k_patch_2012_04_10.tar.gz)
 S5600 Array firmware patch (fc_ses.bin)
 S5600 Array system software patch (ST9SPCF201.03.05.126.T03.tgz)

N8300 Symantec FileStore patch should be installed before the ISM module. 

II. Upgrade procedure


1. Export configuration data and running data: 
	ISM -> Settings -> Import/Export -> Export Configuration Data  & Export Running Data.

2. Stop I/O load or stop NAS Services via the ISM
	ISM -> CIFS -> CIFS Service ->Disable
	ISM -> CIFS -> NFS Service ->Disable
	ISM -> FTP -> FTP Service ->Disable
	ISM -> HTTP-> HTTP Service ->Disable
	ISM -> Replication -> Job ->Disable

   Or stop services via the master login (CLISH):
	N8300>CIFS server stop
	N8300>NFS server stop
	N8300>FTP server stop
	N8300>HTTP server stop
	N8300>Replication service stop

3. Download sfsn8300-sles10_x86_64-5.6RP1P4-patches.tar.gz to a Windows machine, expand and check md5sum:	
		40efa36229d5bf59f75dcb5e1015a4f8  SFSFS-patch-5.6RP1P4_rc7_2012_04_01.tar.gz
		50aa955f3bcbedd2a2d39863cedd0f42  n8k_patch_2012_04_10.tar.gz
		e0e17b58463166ab94a548e106e41bb8  fc_ses.bin
		283f5857f868743951064e7d82ecd813  ST9SPCF201.03.05.126.T03.tgz
4. Plan service down time for about 1 hour:
	Symantec FileStore patch takes about 45 minutes to install for a two-node cluster. 
	ISM patch takes about 10 minutes to install.
5. An array upgrade is not required if the cluster is already at 5.6RP1P1 or 5.6RP1P2 version, which has an array version of 126.T03 and an SES version of 077.

6. Before upgrading, turn off the clone flag for disks on the master node via the support login:
	1. Use the following command to check if there are clone disks:
	# vxdisk list|grep clone_disk
	2. After verifying the clone disks, use the following command to turn off the clone flag:
	# for disk in `vxdisk list | grep clone_disk | awk '{print $1}' `
		vxdisk -f updateudid $disk
		vxdisk set $disk clone=off

Install Symantec FileStore Patch 

1. Copy SFSFS-patch-5.6RP1P4_rc7_2012_04_01.tar.gz to FileStore master node (/home/support) via the support login.
2. Install the Symantec FileStore patch via the master login (CLISH):

	N8300>upgrade patch install scp://support@localhost:/home/support/SFSFS-patch-5.6RP1P4_rc7_2012_04_01.tar.gz

	The patch will be installed on the slave node(s) first followed by a reboot. The master node will be installed last and will reboot, hence the above command will break. 

3. Monitor and check the cluster status: 
	To check that the installation is complete, login to the master node again (should switch to another node), and check that all the nodes are at a RUNNING state:
	N8300>cluster show
	-------        -----      -----------   -------- --------   -------- --------
	N8300_01       RUNNING          0.98       0.01     0.00       0.01     0.00 
	N8300_02       RUNNING          0.97       0.01     0.00       0.01     0.00 

	N8300_02# gabconfig -a
		GAB Port Memberships
		Port a gen  1128e02 membership 01
		Port b gen  1128e04 membership 01
		Port f gen  1128e0c membership 01
		Port h gen  1128e06 membership 01
		Port v gen  1128e08 membership 01
		Port w gen  1128e0a membership 01

Note: Refer to the FileStore 5.6 Command-Line Administrator's Guide for more information about the "support" user login and more information about the patch installation.

Install ISM Patch

1. Copy n8k_patch_2012_04_10.tar.gz to the FileStore master node via the support login.
2. ISM patch will be installed from the master node via the support login: 
	N8300_02# su - root
	N8300_02# cd /home/support
	N8300_02# tar zxvf  n8k_patch_2012_04_10.tar.gz
	N8300_02# cd patch/
	N8300_02# ./patch_install.sh

Note: Make sure this is done on the master node where the console IP is online. To verify that the console IP is online, enter the following:
	N8300> network ip addr show

Install Array Software Patch
Note: Before upgrading, refer to the "Prerequisites: Step 5" section again.

1. On the Windows client, login to the ISM.
2. Check the cache capacity:
	ISM->Device Info -> Controllers -> A/B -> Details : 
	Cache Capacity (MB) 8, 192

Note: Stop the upgrade if the cache is less than 4, 096 MB. Contact Symantec Technical Support to upgrade the cache first.

3. Upgrade the ses firmware via the ISM:
	ISM->Settings -> Software Upgrade -> Upgrade -> SES Firmware
	Select "fc_ses.bin" and continue.
4. Upgrade the array controller software via the ISM:
	ISM->Settings -> Software Upgrade -> Upgrade -> Device System Software:
	Select "ST9SPCF201.03.05.126.T03.tgz" and continue.
Post-Install Check and Start Services

1. Check the Symantec FileStore patch version: 
	ISM-> Clustered NAS Storage System(N8300) -> Basic System Info -> Engine Version:

	Or login to the master node (CLISH):
	N8300> upgrade show
	5.6RP1P4 ENTERPRISE EDITION (Sun Apr  1 11:53:39 2012)  
2. Start the services if they are not already online.	 

Download the ISM to the Windows client

1. Remove the current ISM version. At the command prompt, type "javaws -viewer". A Java Cache Viewer window will display with a list of the ISM installations. Highlight ISM, and click the "X" button to delete it.

2. Install the ISM. Open an Internet browser window, and type: http://<console IP>:/8088. Click on the download link. 

III. Fixes in the New Patch for the ISM/Array

Etrack Incidents: 2569844, 2638466, 2661207, 2680320  
ISM/Array Software Fixed Issues List:
	2572646, 2569844: ISM: Shows wrong warning message: Current unused space of sysdisk is lower than 80 percent. 
	2639608, 2638466: ISM: Deleting the last file causes the ISM to hang.
	2662842, 2661207: ISM: Provide fix for ISM show cifs directory share. 
	2655897, 2680320: ISM: Shows blank description after upgrading to 5.6RP1P2.
Symantec FileStore Fixed Issues List:
	Refer to: https://sort.symantec.com/patch/detail/6157

IV. Known Issues:

	Refer to: https://sort.symantec.com/patch/detail/6157
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