Date:2012-04-26

OS: Windows

Etrack Incidents: 2762268

Errors/Problems Fixed:

Issue scanning shares with double-byte character names
(2762268) [Applies to: All Data Insight Servers]

Install/Uninstall Instructions:

Apply this hotfix to all Data Insight server nodes.
This hotfix can be applied to Data Insight version 3.0RP1 only.
Patch can be applied to nodes in any order.

FILE AFFECTED BY THIS PATCH:

INSTALL_ROOT\DataInsight\tomcat\webapps\ROOT\WEB-INF\classes\com\symc\matrix\util\ProcessUtils*.class

By default, value of INSTALL_ROOT is "C:\Program Files\Symantec". 

NOTE: Please keep a backup of the files  you are about to patch. This will be
required in case you want to rollback the patch.

Steps:

	1. Stop Data Insight services:
	From the command prompt, issue the following command:

	net stop DataInsightComm
	net stop DataInsightWeb

	2. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. Files provided in the patch are in the same directory hierarchy as those
	present on your system at: "INSTALL_ROOT\DataInsight".
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:
	C:\TEMP
	+---README
	+---patches
	    +---tomcat
	If you are patching a server installed at "C:\Program Files\Symantec\DataInsight",
	copy entire contents under "C:\temp\patches" to 
	"C:\Program Files\Symantec\DataInsight", replacing the original files with those
	from the patch.
	
	3. Start Data Insight services:
	From the command prompt, issue the following command:
	
	net start DataInsightComm
	net start DataInsightWeb

Additional Notes:
Apply this hotfix to Data Insight 3.0RP1 only.