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 Basic information
Release type: Hot Fix
Release date: 2012-05-16
OS update support: None
Technote: None
Documentation: None
Popularity: 696 viewed    2 downloaded
Download size: 463.92 KB
Checksum: 1846652063

 Applies to one or more of the following products:
Enterprise Reporter 5.2RU3 On Windows

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:
2751491, 2768214

 Patch ID:

 Readme file  [Save As...]
Date: 2012-May-15

Etrack Incidents: 2768214, 2751491

Errors/Problems Fixed:[
- Table Row Filter not working correctly in Eenterprise Reporter when looking at Business Views (e2768214)
- Revert back licensing changes for Virtual Machines which were done for Enterprise Reportor Management Server 5.2 RU3 (e2751491)

1. Overview of the HotFix

Enterprise Reportor Management Server 5.2 RU3 hotfix#2.
This hotfix can be applied on Enterprise Reportor Management Server 5.2 RU3 only. Files that are available for download includes the following:
     Summary: This is a README file

   * Folder 'patches': 
     Summary: This 'patches' folder contains a file 'VRTSccer-F520002768214.tar.gz' which is a compressed file containing hotfix for reverting back licensing changes for Virtual Machines.

2. Required base product version
 The required installed base product version for this patch is:
 * Enterprise Reporter 5.2 RU3

3. Operating systems supported by the patch
* Windows 2003 32bit and 64bit server
* Windows 2008 32 bit server
* Solaris 9
* Solaris 10

4. Preparing to install the hotfix
 Before you install this hotfix perform these steps:

 1. Log in to the Enterprise Reporter console.

 2. In the Enterprise Reporter console, click:
     Data Management >> Data Rollup Configuration >> Status
    Verify that no data rollups are in progress. To install this hotfix all data rollup processes must be complete.

 3. Disable all data sources for data rollup. For each data source:
        a. Click:
                Data Management >> Data Sources
        b. Select the data source.
        c. Uncheck the Enabled checkbox.
        d. Click Save.

5 - Installing the hotfix

 1. Copy the file VRTSccer-F520002768214.tar.gz to a temporary location on an Enterprise Reporter server.

 2. Change current working directory to the <CCER_HOME>\hotfix directory.
    Here <CCER_HOME> is ER install directory.

 3. Copy the VRTSccer-F520002768214.tar.gz from temporary location to the <CCER_HOME>\hotfix directory

 4. Install the hotfix by entering the following command:

    Windows: installccerhf.bat VRTSccer-F520002768214.tar.gz

    Solaris: ./ VRTSccer-F520002768214.tar.gz

 5. Follow the installation script prompts.

 6. After you install the hotfix, enable all data sources for data rollup.
    For each data source:
    a. Click:
                Data Management >> Data Sources
        b. Select the data source.
        c. Check the Enabled checkbox.
    d. Click Save.

 7. If the hotfix installation fails, use the log files created during the attempted installation to diagnose the issue.
        The log files are as follows:
      ER install directory\data\maint\VRTSccer-F520002768214\yyyymmdd_time\output\stdout.txt
      ER install directory\data\maint\VRTSccer-F520002768214\yyyymmdd_time\output\stderr.txt

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