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 Basic information
Release type: Hot Fix
Release date: 2012-05-17
OS update support: None
Technote: None
Documentation: None
Popularity: 297 viewed    17 downloaded
Download size: 2.1 KB
Checksum: 2551621369

 Applies to one or more of the following products:
Enterprise Reporter 5.2RU3 On Windows

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:

 Patch ID:

 Readme file  [Save As...]
Date: 2012-May-18

OS: Windows

Etrack Incidents:  2741094

Errors/Problems Fixed:[
- Enterprise Reporter GUI shows Error/Exception after upgrading to ER52RU3 (e7241094)


1. Overview of the HotFix

- Apply this patch only if Enterprise Reporter GUI is showing Error/Exceptions after ER52RU3 upgrade.

This patch can be applied on Enterprise Reportor Management Server 5.2 RU3 only. Files that are available for download includes the following:
     Summary: This is a README file

   * Folder 'patches': 
     Summary: This 'patches' folder contains a file 'ccer_ru3_patch.bat'.

2. Required base product version
 The required installed base product version for this patch is:
 * Enterprise Reporter 5.2 RU3

3. Operating systems supported by the patch
* Windows 2003 32bit and 64bit server
* Windows 2008 32 bit server

4 - Applying the patch

a. Copy ccer_ru3_patch.bat to <CCER_INSTALL_DIR>\esmweb.
b. Open command prompt and cd to <CCER_INSTALL_DIR>\esmweb.
c. Execute batch file ccer_ru3_patch.bat which will create patch.log in same directory.
d. Open 'patch.log' and check if there is any error message.

After patch is intstalled,  ER-GUI should be running without any issues.

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