Basic information
Release type: Hot Fix
Release date: 2012-06-14
OS update support: None
Technote: None
Documentation: None
Popularity: 367 viewed    4 downloaded
Download size: 5.17 MB
Checksum: 2120912290

 Applies to one or more of the following products:
Data Insight 2.5.2 On Windows 32-bit
Data Insight 2.5.2 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:

 Patch ID:

Readme file

OS: Windows

Etrack Incidents: 2814294

Errors/Problems Fixed:

Data Insight returns incorrect last access time  for a file if there is no 
activity (audit logs) exists for that file in Data Insight. 
(2814294) [Applies to: Management Server node]

Install/Uninstall Instructions:

Apply this hotfix to Management Server node.
This hotfix can be applied to Data Insight version 2.5RU2 (2.5.2) RP1 only.



By default, value of INSTALL_ROOT is "C:\Program Files\Symantec". 

NOTE: Please keep a backup of the files  you are about to patch. This will be
required in case you want to rollback the patch.


    Log into Management Server machine with Administrative privileges
    and perform the following steps:

	1. Stop Data Insight services:
    From the command prompt, issue the following command:

    net stop DataInsightWeb
    net stop DataInsightComm
    net stop DataInsightConfig

    2. Unzip the patch files to a temporary folder. In this folder, locate the
    "patches" folder. The patch contains files for both 32bit and 64bit installs.
    Select the appropriate folder based on the processor architecture of your
    server. Files provided in the patch are in the same directory hierarchy as those
    present on your system at: "INSTALL_ROOT\DataInsight".
    Example: If you unzip hotfix to C:\temp, it will create the following folders 
    under C:\temp:
    If you are patching a 32 bit server installed at "C:\Program Files\Symantec\DataInsight",
    copy entire contents under "C:\temp\patches\32bit" to 
    "C:\Program Files\Symantec\DataInsight", replacing the original files with those
    from the patch.
    3. Start Data Insight services:
    From the command prompt, issue the following command:
    net start DataInsightConfig
    net start DataInsightComm
    net start DataInsightWeb

Additional Notes:
Apply this hotfix to Data Insight 2.5 Release Update 2 (2.5.2)RP1 only. 
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