ccs-sol_sparc-5.2RU3HF520032868879u

 Basic information
Release type: Hot Fix
Release date: 2012-08-06
OS update support: None
Technote: None
Documentation: None
Popularity: 305 viewed    downloaded
Download size: 78.35 KB
Checksum: 3937299701

 Applies to one or more of the following products:
CommandCentral 5.2RU3 On Solaris SPARC

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
2868879

 Patch ID:
None.

Readme file
Date:2012-Aug-01

OS: Solaris, Windows 

Etrack Incidents: 2868879, 2868879 

Errors/Problems Fixed:[
   - Missing Disk Groups and array lun correlation for Unified Agents(e2868879)
   - Change the collector to consume the sequence number reported on disks by VOM MH(e2868879)

]

Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================


A - Overview of the HotFix
---------------------------------------------------------------------------

- Apply the HotFix (VRTSccs-F520032868879) on 5.3RU3 CommandCentral Storage Management Servers and 5.2RU3 Control Hosts discovering Unified Agents 

   
-  Supported operating systems include:

    - Solaris 8, 9, and 10
    - Windows Server 2000, 2003, and 2008


- Expected time taken by hotfix installation process is around 5 minutes. 

 

B - Deploying the patch 'VRTSccs-F520032868879.tar.gz' from Windows Management Server
-------------------------------------------------------------------------------------

The examples in the following procedure assume that you installed 
CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2RU3HF520032868879w-patches.zip to a temporary location. For
   example,   to C:\Temp

2. After extracting the hotfix,   the below three files will be available.
    - patches
    - patches\VRTSccs-F520032868879.tar.gz
    - README  (this file)

3. To apply the update on the Management Server, do following:
    
   - Go to the CommandCentral HAL bin directory:

       "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"
    
   - Run the following command:

       perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520032868879.tar.gz"

4. To verify the installation, check the installation logs on the Management 
Server as follows:
     
   - Go to the CommandCentral Storage HAL Data directory.

       "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
\VRTSccs-F520032868879\output"
    
   - Check if there are any errors in the stderr.txt file.
     
   - Check the detailed logs of the hotfix application in the stdout.txt file.


5. To push the update to Control Hosts(having array and switch explorers, discovering Unified Agents), 
run the following commands from the Management Server:

   - Go to the HAL bin directory:

       "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"
   
   - Type the following command:

       halsecurity login

       You may have to provide the password for the 'admin' account which you 
use to log in to the Console. The default password for this account is 
'password' (without single quotes).
   
    - To get a list of all Control Hosts in a text file, run the following 
command:
	
       perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt

       The text file includes the list of all hosts.
               
    - Edit this file to keep only the names of those hosts that you want to 
update.
   
    - To deploy the update to the hosts listed in C:\Temp\mhs.txt, run the 
following command:

       perl PushUpgrade.pl -u "C:\Temp\patches\VRTSccs-F520032868879.tar.gz" -H 
C:\Temp\mhs.txt

6. To verify the installation, check the install logs on the relevant managed 
hosts as follows:
   
    - Go to the CommandCentral HAL Data directory:

       For Windows hosts:
         
        "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
\VRTSccs-F520032868879\output"
  
       For UNIX hosts:

     /var/VRTSccs/data/VRTShal/maint/\VRTSccs-F520032868879/output  
  
    - Check if there are any errors in the stderr.txt file.
  
    - Check the detailed logs of the hotfix application in the stdout.txt file.

7. Verify the updated version as follows:
 
    - Open cc_version.txt from the following directory:
   
        For Windows:

         "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
        For UNIX:

         /opt/VRTS/version/
 
    - Check the FIXID. It should look like this

         FIXID=F520032868879
         DATE=Wed Aug 01 15:11:34 2012
         DESCRIPTION=CC Storage 5.2RU3 Hotfix for Management Server and Control Hosts discovering Unified Agents - Hotfix#2
         REQUIREFIXES=F520032769722


    

C - Deploying the patch 'VRTSccs-F520032868879.tar.gz' from a Solaris Management Server
-----------------------------------------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy the file ccs-sol_sparc-5.2RU3HF520032868879u-patches.tar.gz to a
   temporary location. For example,   to /tmp and unpack it.

2. After extracting the hotfix,   the below three files will be available.
    - patches
    - patches\VRTSccs-F520032868879.tar.gz
    - README  (this file)

3. To apply the update on the Management Server, do following:
  
   - Go to the HAL bin directory:

       /opt/VRTSccs/VRTShal/bin
  
   - Type the following command:

       ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520032868879.tar.gz

4. To verify the installation, check the installation logs on the Management 
Server as follows:
 
    - Go to the CommandCentral Storage HAL Data directory:

      /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520032868879/output
 
    - Check if there are any errors in the stderr.txt file.

    - Check the detailed logs of the hotfix application in the stdout.txt file.

5. To push the update to Control Hosts(having array and switch explorers, discovering Unified Agents), run the following commands from the 
Management Server: 
 
    - Go to the HAL bin directory:

       /opt/VRTSccs/VRTShal/bin
 
    - Type the following command:

       ./halsecurity login

       You may have to provide the password for the 'admin' account which you 
use to log in to the Console. The default password for this account is 
'password' (without single quotes).
 
    - To get a list of all Control Hosts in a text file, run the following 
command:
	
        ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt

        The text file includes the list of all hosts and the Management 
Server. 

    - Edit mhs.txt to keep only the names of those hosts that you want to 
update
 
    - To deploy the update to the hosts listed in /tmp/mhs.txt, run the 
following command:

        ./perl PushUpgrade.pl -u /tmp/patches/VRTSccs-F520032868879.tar.gz -H 
/tmp/mhs.txt

6. To verify the installation, check the install logs on relevant control 
hosts:

    - Go to the CommandCentral HAL Data directory:

        For Windows hosts:

         "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
VRTSccs-F520032868879\output"
 
        For UNIX hosts:

      /var/VRTSccs/data/VRTShal/maint/VRTSccsF520032868879/output  
 
    - Check if there are any errors in the stderr.txt file.
 
    - Check the detailed logs of the hotfix application in the stdout.txt file.

7. Verify the updated version as follows:

     - Open the cc_version.txt file from the following directory:
     
        For Windows hosts:

         "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
        For UNIX hosts:

         /opt/VRTS/version/

     - Check the FIXID. It should look like this
         
         FIXID=F520032868879
         DATE=Wed Aug 01 15:11:34 2012
         DESCRIPTION=CC Storage 5.2RU3 Hotfix for Management Server and Control Hosts discovering Unified Agents - Hotfix#2
         REQUIREFIXES=F520032769722




Additional Notes:
==================
-  Apply the HotFix (VRTSccs-F520032868879) on 5.3RU3 CommandCentral Storage Management Servers and 5.2RU3 Control Hosts discovering Unified Agents 
-  Expected time taken by hotfix installation process is around 5 minutes.