Date:2012-Sep-21

OS: [CommandCentral Storage Management Server Platform: Windows, Solaris];   [Target Platform: Solaris, Windows, AIX, HP-UX, Linux]

Etrack Incidents: 2923960

Errors/Problems Fixed:[
   - Correlation of OS Handles to Vplex Array Luns(e2923960)


]

Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================


A - Overview of the HotFix
---------------------------------------------------------------------------

- Apply the HotFix (VRTSccs-F520002923960) on CommandCentral Storage 5.2 Managed Hosts.

   
-  Supported operating systems include:

    - Solaris 8, 9, and 10
    - Windows Server 2000, 2003, and 2008
    - AIX 5.2, 5.3, 6.1, 7.1
    - HP-UX 11i vi, v2, v3
    - Linux RedHat AS/ES 3.0, 4.0, 5.0, 6.0



B - Deploying the patch 'VRTSccs-F520002923960.tar.gz' from Windows Management Server
-------------------------------------------------------------------------------------

The examples in the following procedure assume that you installed 
CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2HF520002923960w-patches.zip to a temporary location. For
   example,   to C:\Temp

2. After extracting the hotfix,   the below three files will be available.
    - patches
    - patches\VRTSccs-F520002923960.tar.gz
    - README  (this file)

3. To push the update to Managed Hosts, run the following commands from the Management Server:

   - Go to the HAL bin directory:

       "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"
   
   - Type the following command:

       halsecurity login

       You may have to provide the password for the 'admin' account which you 
use to log in to the Console. The default password for this account is 
'password' (without single quotes).
   
    - To get a list of all Control Hosts in a text file, run the following 
command:
	
       perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt

       The text file includes the list of all hosts.
               
    - Edit this file to keep only the names of those hosts that you want to 
update.
   
    - To deploy the update to the hosts listed in C:\Temp\mhs.txt, run the 
following command:

       perl PushUpgrade.pl -u "C:\Temp\patches\VRTSccs-F520002923960.tar.gz" -H 
C:\Temp\mhs.txt

4. To verify the installation, check the install logs on the relevant managed 
hosts as follows:
   
    - Go to the CommandCentral HAL Data directory:

       For Windows hosts:
         
        "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
\VRTSccs-F520002923960\output"
  
       For UNIX hosts:

     /var/VRTSccs/data/VRTShal/maint/\VRTSccs-F520002923960/output  
  
    - Check if there are any errors in the stderr.txt file.
  
    - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:
 
    - Open cc_version.txt from the following directory:
   
        For Windows:

         "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
        For UNIX:

         /opt/VRTS/version/
 
    - Check the FIXID. It should look like this

         FIXID=F520002923960
         DATE=Fri Sep 21 15:11:34 2012
         DESCRIPTION=CommandCentral Storage 5.2 Managed Host Hotfix - Correlation of OS Handles to Vplex Array Luns


    

C - Deploying the patch 'VRTSccs-F520002923960.tar.gz' from a Solaris Management Server
-----------------------------------------------------------------------------------------

The examples in the following procedure assume that you installed
CommandCentral on a 32-bit host in the default installation directory.

1. Copy the file ccs-sol_sparc-5.2HF520002923960u-patches.tar.gz to a
   temporary location. For example,   to /tmp and unpack it.

2. After extracting the hotfix,   the below three files will be available.
    - patches
    - patches\VRTSccs-F520002923960.tar.gz
    - README  (this file)

3. To push the update to managed Hosts, run the following commands from the Management Server: 
 
    - Go to the HAL bin directory:

       /opt/VRTSccs/VRTShal/bin
 
    - Type the following command:

       ./halsecurity login

       You may have to provide the password for the 'admin' account which you 
use to log in to the Console. The default password for this account is 
'password' (without single quotes).
 
    - To get a list of all Control Hosts in a text file, run the following 
command:
	
        ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt

        The text file includes the list of all hosts and the Management 
Server. 

    - Edit mhs.txt to keep only the names of those hosts that you want to 
update
 
    - To deploy the update to the hosts listed in /tmp/mhs.txt, run the 
following command:

        ./perl PushUpgrade.pl -u /tmp/patches/VRTSccs-F520002923960.tar.gz -H 
/tmp/mhs.txt

4. To verify the installation, check the install logs on relevant control 
hosts:

    - Go to the CommandCentral HAL Data directory:

        For Windows hosts:

         "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\
VRTSccs-F520002923960\output"
 
        For UNIX hosts:

      /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520002923960/output  
 
    - Check if there are any errors in the stderr.txt file.
 
    - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:

     - Open the cc_version.txt file from the following directory:
     
        For Windows hosts:

         "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
        For UNIX hosts:

         /opt/VRTS/version/

     - Check the FIXID. It should look like this
         
         FIXID=F520002923960
         DATE=Fri Sep 21 15:11:34 2012
         DESCRIPTION=CommandCentral Storage 5.2 Managed Host Hotfix - Correlation of OS Handles to Vplex Array Luns




Additional Notes:
==================
-  Apply the HotFix (VRTSccs-F520002923960) on 5.2 CommandCentral Storage Managed Hosts.