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ccs-win32-5.2RU4HF520042960975win
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 Basic information
Release type: Hot Fix
Release date: 2012-11-04
OS update support: None
Technote: None
Documentation: None
Popularity: 284 viewed    10 downloaded
Download size: 9.53 MB
Checksum: 3144347472

 Applies to one or more of the following products:
CommandCentral 5.2RU4 On Windows 32-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
2960975, 2980864

 Patch ID:
None.

 Readme file  [Save As...]
Date:2012-Nov-02
 
OS: Solaris, Windows 
 
Etrack Incidents: 2980864, 2960975 
 
Errors/Problems Fixed:[
   - CommandCentral Storage does not discover Netapp filer FC Ports having Ontap 8.1.x(e2980864)
   - CommandCentral Storage can not recognize '1+0' RAID Level and Vendor Layout for VNX LUNs(e2960975)   
 
]
 
Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================
 
 
A - Overview of the HotFix
---------------------------------------------------------------------------
 
- Apply the HotFix (VRTSccs-F520042960975) on 5.2RU4 CommandCentral Storage Management Servers and Control Hosts(Managed Hosts having array and switch explorers).
 
-  Supported operating systems include:
    - Solaris 8, 9, and 10
    - Windows Server 2000, 2003, and 2008
 
- Expected time taken by hotfix installation process is around 5 minutes. 
 
 
 
B - Deploying the patch 'VRTSccs-F520042960975.tar.gz' from Windows Management Server
-------------------------------------------------------------------------------------
 
The examples in the following procedure assume that you installed CommandCentral on a 32-bit host in the default installation directory.
 
1. Copy ccs-win32-5.2RU4HF520042960975win-patches.zip to a temporary location. For example, to C:\Temp
 
2. After extracting the hotfix, the below three files will be available.
    - patches
    - patches\VRTSccs-F520042960975.tar.gz
    - README  (this file)
 
3. To apply the update on the Management Server, do following:
    
   - Go to the CommandCentral HAL bin directory:
      "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"
    
   - Run the following command:
       perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520042960975.tar.gz"
 
4. To verify the installation, check the installation logs on the Management Server as follows:
     
   - Go to the CommandCentral Storage HAL Data directory.
       "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F520042960975\output"
    
   - Check if there are any errors in the stderr.txt file.
     
   - Check the detailed logs of the hotfix application in the stdout.txt file.
 
5. To push the update to Control Hosts(Managed Hosts having array and switch explorers), run the following commands from the Management Server:
 
   - Go to the HAL bin directory:
       "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"
   
   - Type the following command:
       halsecurity login
 
       You may have to provide the password for the 'admin' account which you use to log in to the Console. The default password for this account is 'password' (without single quotes).
   
    - To get a list of all Control Hosts in a text file, run the following command:
        
       perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt
 
       The text file includes the list of all hosts.
               
    - Edit this file to keep only the names of those hosts that you want to update.
   
    - To deploy the update to the hosts listed in C:\Temp\mhs.txt, run the following command:
       perl PushUpgrade.pl -u "C:\Temp\patches\VRTSccs-F520042960975.tar.gz" -H C:\Temp\mhs.txt
 
6. To verify the installation, check the install logs on the relevant managed hosts as follows:
   
    - Go to the CommandCentral HAL Data directory:
 
                For Windows hosts:
                "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F520042960975\output"
  
        For UNIX hosts:
                        /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520042960975/output  
         
    - Check if there are any errors in the stderr.txt file.
  
    - Check the detailed logs of the hotfix application in the stdout.txt file.
 
7. Verify the updated version as follows:
 
    - Open cc_version.txt from the following directory:
   
        For Windows:
                        "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
        For UNIX:
                        /opt/VRTS/version/
 
    - Check the FIXID. It should look like this
         FIXID=F520042960975
         DATE=Fri Nov 02 15:11:34 2012
         DESCRIPTION=CommandCentral Storage 5.2RU4 Management Server and Control Host Hotfix #1
 
 
    
 
C - Deploying the patch 'VRTSccs-F520042960975.tar.gz' from a Solaris Management Server
-----------------------------------------------------------------------------------------
 
The examples in the following procedure assume that you installed CommandCentral on a 32-bit host in the default installation directory.
 
1. Copy the file ccs-sol_sparc-5.2RU4HF520042960975sol-patches.tar.gz to a temporary location. For example, to /tmp and unpack it.
 
2. After extracting the hotfix, the below three files will be available.
    - patches
    - patches\VRTSccs-F520042960975.tar.gz
    - README  (this file)
 
3. To apply the update on the Management Server, do following:
  
   - Go to the HAL bin directory:
       /opt/VRTSccs/VRTShal/bin
  
   - Type the following command:
       ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520042960975.tar.gz
 
4. To verify the installation, check the installation logs on the Management Server as follows:
 
    - Go to the CommandCentral Storage HAL Data directory:
      /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520042960975/output
 
    - Check if there are any errors in the stderr.txt file.
 
    - Check the detailed logs of the hotfix application in the stdout.txt file.
 
5. To push the update to Control Hosts(Managed Hosts having array and switch explorers), run the following commands from the Management Server: 
 
    - Go to the HAL bin directory:
       /opt/VRTSccs/VRTShal/bin
 
    - Type the following command:
       ./halsecurity login
 
       You may have to provide the password for the 'admin' account which you use to log in to the Console. The default password for this account is 'password' (without single quotes).
 
    - To get a list of all Control Hosts in a text file, run the following command:
        
        ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt
 
        The text file includes the list of all hosts and the Management Server. 
 
    - Edit mhs.txt to keep only the names of those hosts that you want to update
 
    - To deploy the update to the hosts listed in /tmp/mhs.txt, run the following command:
 
        ./perl PushUpgrade.pl -u /tmp/patches/VRTSccs-F520042960975.tar.gz -H /tmp/mhs.txt
 
6. To verify the installation, check the install logs on relevant control hosts:
 
    - Go to the CommandCentral HAL Data directory:
 
        For Windows hosts:
         "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F520042960975\output"
 
        For UNIX hosts:
                  /var/VRTSccs/data/VRTShal/maint/VRTSccsF520042960975/output  
          
    - Check if there are any errors in the stderr.txt file.
 
    - Check the detailed logs of the hotfix application in the stdout.txt file.
 
7. Verify the updated version as follows:
 
     - Open the cc_version.txt file from the following directory:
     
        For Windows hosts:
         "C:\Program Files\VERITAS\CommandCentral Storage\Version"
        
        For UNIX hosts:
         /opt/VRTS/version/
 
    - Check the FIXID. It should look like this
         FIXID=F520042960975
         DATE=Fri Nov 02 15:11:34 2012
         DESCRIPTION=CommandCentral Storage 5.2RU4 Management Server and Control Host Hotfix #1
 
 
 
Additional Notes:
==================
-  Apply the HotFix (VRTSccs-F520042960975) on 5.2RU4 CommandCentral Storage Management Servers and Control Hosts.
-  Expected time taken by hotfix installation process is around 5 minutes.



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