vom-vom-HFVRTSsfmsi_050001960-01b

 Basic information
Release type: Hot Fix
Release date: 2012-11-09
OS update support: None
Technote: None
Documentation: None
Popularity: 602 viewed    downloaded
Download size: 28.43 KB
Checksum: 669736820

 Applies to one or more of the following products:
Operations Manager 5.0 On Linux
Operations Manager 5.0 On Solaris SPARC
Operations Manager 5.0 On Windows x64

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
2926661

 Patch ID:
None.

Readme file
                          * * * READ ME * * *
               * * * Veritas Operations Manager 5.0 * * *
              * * * Hot Fix VRTSsfmsi_050001960-01b * * *
                         Patch Date: 2012-10-30


This document provides the following information:

   * PATCH NAME
   * PACKAGES AFFECTED BY THE PATCH
   * BASE PRODUCT VERSIONS FOR THE PATCH
   * OPERATING SYSTEMS SUPPORTED BY THE PATCH
   * INCIDENTS FIXED BY THE PATCH
   * INSTALLATION PRE-REQUISITES
   * INSTALLING THE PATCH
   * REMOVING THE PATCH


PATCH NAME
----------
Veritas Operations Manager 5.0 Hot Fix VRTSsfmsi_050001960-01b


BASE PRODUCT VERSIONS FOR THE PATCH
-----------------------------------
   * Veritas Operations Manager 5.0


OPERATING SYSTEMS SUPPORTED BY THE PATCH
----------------------------------------
RHEL5 x86-64
RHEL6 x86-64
SLES10 x86-64
Solaris 10 SPARC
Windows 2003 x64
Windows 2008 x64
Windows Server 2008 R2 (x64)


INCIDENTS FIXED BY THE PATCH
----------------------------
This patch fixes the following Symantec incidents:

Patch ID: HFVRTSsfmsi_050001960-01

* 2926661 (Tracking ID: 2932853)

SYMPTOM:
Discovery of DS8800 array is failing due to out of memory issue in Perl process.

DESCRIPTION:
Perl process is consuming very high memory during DS8800 array
discovery. Since VRTSsfmh perl is 32 bit binary, it hits memory limit which
results in perl process to be out of memory error. This issue occurs only if the
array configuration is huge.

RESOLUTION:
Optimized the memory consumption taken by array_driver.pl Perl process.
Following changes are done only for array discovery.
1. Removed pretty formatting of JSON files.
2. Disabled sfm.dump and of SQL statements generation as both of them ar not
used for array discovery.


INSTALLING THE PATCH
--------------------
This hotfix is applicable for VOM CMS.

1. Pre-req is that Storage Insight add-on v5.0 has to installed on the CMS, otherwise the HF install will fail.
2. Download the file HFVRTSsfmsi_050001960-01.
3. Launch a browser and login to the VOM Management Server.
4. Navigate to Settings; Deployment Management tab.
5. Upload the HF to the VOM CMS.
   HFVRTSsfmsi_050001960-01 should be visible in the table below.
6. Select the HF and click the Install button.
7. This will install the HF on the CMS
8. As part of the HF install process, the VOM webserver will be restarted.


REMOVING THE PATCH
------------------
1. Launch a browser and login to the VOM management server.
2. Navigate to Settings; Deployment Management tab.
3. Remove instruction for VOM HF
   - Click the HF and it takes you to the Deployment Summary page
     Select HF and uninstall the HF from VOM CMS.


SPECIAL INSTRUCTIONS
--------------------
NONE


OTHERS
------
NONE