ccs-win-5.2HF520003051558w

 Basic information
Release type: Hot Fix
Release date: 2013-02-06
OS update support: None
Technote: None
Documentation: None
Popularity: 433 viewed    downloaded
Download size: 337.04 KB
Checksum: 255829371

 Applies to one or more of the following products:
CommandCentral 5.2 On Windows

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
3051558

 Patch ID:
None.

Readme file
Date: 2013-Feb-06

OS: [CommandCentral Storage Management Server Platform: Windows, Solaris];   [Target Platform: AIX]

Etrack Incidents: 3051558

Errors/Problems Fixed:[
   - Device handles for virtual SCSI HBA's are not getting discovered on AIX Managed Hosts(e3051558)

]

Install/Uninstall Instructions:
===========================================================================
Instructions to apply the hotfix
===========================================================================


A - Overview of the HotFix
---------------------------------------------------------------------------

-  Apply the HotFix (VRTSccs-F520003051558) on CommandCentral Storage 5.2 AIX Managed Hosts.
   
-  Supported operating systems include:
    AIX 5.2, 5.3, 6.1, 7.1
    

B - Deploying the patch 'VRTSccs-F520003051558.tar.gz' from Windows Management Server
-------------------------------------------------------------------------------------

The examples in the following procedure assumes that you have installed CommandCentral on a 32-bit host in the default installation directory.

1. Copy ccs-win-5.2HF520003051558w-patches.zip to a temporary location. For
   example, to C:\Temp

2. After extracting the hotfix, the below three files will be available.
    - patches
    - patches\VRTSccs-F520003051558.tar.gz
    - README (this file)

3. To push the update to Managed Hosts, run the following commands from the Management Server:

   - Go to the HAL bin directory:
       "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin"
   
   - Type the following command:
       halsecurity login

       You may have to provide the password for the 'admin' account which you use to log in to the Console. The default password for this account is 'password' (without single quotes).
   
    - To get a list of all Control Hosts in a text file, run the following command:
	
       perl CHMGetManagedHosts.pl -f C:\Temp\mhs.txt
       The text file includes the list of all hosts.
	   
    - Edit this file to keep only the names of those hosts that you want to update.
   
    - To deploy the update to the hosts listed in C:\Temp\mhs.txt, run the following command:

       perl PushUpgrade.pl -u "C:\Temp\patches\VRTSccs-F520003051558.tar.gz" -H C:\Temp\mhs.txt

4. To verify the installation, check the install logs on the relevant managed hosts as follows:
   
    - Go to the CommandCentral HAL Data directory:

	  For UNIX hosts:
      /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520003051558/output  
  
    - Check if there are any errors in the stderr.txt file.
  
    - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:
 
    - Open cc_version.txt from the following directory:
     
        For UNIX:
         /opt/VRTS/version/
 
    - Check the FIXID. It should look like this
	
         FIXID=F520003051558
         DATE=Wed Feb 06 15:11:34 2013
         DESCRIPTION=CommandCentral Storage 5.2 Managed Hosts hotfix- device handles discovery of virtual SCSI HBAs
	 REQUIRESFIX=F520002832593
         OBSOLETES=F520002861020

    

C - Deploying the patch 'VRTSccs-F520003051558.tar.gz' from a Solaris Management Server
-----------------------------------------------------------------------------------------

The examples in the following procedure assumes that you have installed CommandCentral on a 32-bit host in the default installation directory.

1. Copy the file ccs-sol_sparc-5.2HF520003051558u-patches.tar.gz to a temporary location. For example, to /tmp and unpack it.

2. After extracting the hotfix, the below three files will be available.
    - patches
    - patches\VRTSccs-F520003051558.tar.gz
    - README  (this file)

3. To push the update to managed Hosts, run the following commands from the Management Server: 
 
    - Go to the HAL bin directory:
       /opt/VRTSccs/VRTShal/bin
 
    - Type the following command:
       ./halsecurity login

       You may have to provide the password for the 'admin' account which you use to log in to the Console. The default password for this account is 'password' (without single quotes).
 
    - To get a list of all Control Hosts in a text file, run the following command:
	
        ./perl CHMGetManagedHosts.pl -f /tmp/mhs.txt

        The text file includes the list of all hosts and the Management Server. 

    - Edit mhs.txt to keep only the names of those hosts that you want to update
 
    - To deploy the update to the hosts listed in /tmp/mhs.txt, run the following command:

        ./perl PushUpgrade.pl -u /tmp/patches/VRTSccs-F520003051558.tar.gz -H /tmp/mhs.txt

4. To verify the installation, check the install logs on relevant control hosts:

    - Go to the CommandCentral HAL Data directory:

        For UNIX hosts:
		/var/VRTSccs/data/VRTShal/maint/VRTSccs-F520003051558/output  
 
    - Check if there are any errors in the stderr.txt file.
 
    - Check the detailed logs of the hotfix application in the stdout.txt file.

5. Verify the updated version as follows:

     - Open the cc_version.txt file from the following directory:
  
        For UNIX hosts:
         /opt/VRTS/version/

     - Check the FIXID. It should look like this
        
         FIXID=F520003051558
         DATE=Wed Feb 06 15:11:34 2013
         DESCRIPTION=CommandCentral Storage 5.2 Managed Hosts hotfix- device handles discovery of virtual SCSI HBAs
	 REQUIRESFIX=F520002832593
         OBSOLETES=F520002861020


Additional Notes:
==================
-  Apply the HotFix (VRTSccs-F520003051558) on 5.2 AIX CommandCentral Storage Managed Hosts.