Basic information
Release type: Hot Fix
Release date: 2013-02-15
OS update support: None
Technote: None
Documentation: None
Popularity: 376 viewed    20 downloaded
Download size: 6.44 KB
Checksum: 2586383682

 Applies to one or more of the following products:
Data Insight 3.0.1 On Windows 32-bit
Data Insight 3.0.1 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:

 Patch ID:

Readme file

OS: Windows

Etrack Incidents: 3072022

Errors/Problems Fixed:
Data insight UI not displaying properly in IE9 in Compatibility mode.  

Applies to: Management Server node.

Install/Uninstall Instructions:

Apply this hotfix to the Data Insight Management Server node. 
This hotfix can be applied to Data Insight version 3.0.1(30RU1) RP4 only.


For Windows :

By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".

NOTE: Please keep a backup of the files  you are about to patch. This will be
required in case you want to rollback the patch.


	Log into Data Insight server machine with Administrative privileges
	and perform the following steps:

	1. Stop Data Insight services:
	For Windows :
		From the command prompt, issue the following command:
		net stop DataInsightWatchdog
		net stop DataInsightWeb
		net stop DataInsightHttpd
		net stop DataInsightComm
		net stop DataInsightConfig
	For Linux :
		service DataInsightWatchdog stop
		service DataInsightComm stop
		service DataInsightConfig stop
	2. Take a backup of entire tomcat\webapps\ROOT\ folder under the install location

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. This folder contains binaries for 64bit Windows operating 
	System. Files provided in the patch are in the same directory hierarchy as
	those present on your system at: 
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:

	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight",
	copy entire contents under "C:\temp\patches\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.

	5. Start Data Insight services:
	From the command prompt, issue the following command:
	For Windows :
		net start DataInsightConfig
		net start DataInsightComm
		net start DataInsightHttpd
		net start DataInsightWeb
		net start DataInsightWatchdog
	For Linux :
		service DataInsightConfig start
		service DataInsightComm start
		service DataInsightWatchdog start

Additional Notes:
Apply this hotfix to Data Insight 3.0.1(30RU1) RP4 only.
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