appha-linux-ApplicationHA_6.0P2

 Basic information
Release type: P-patch
Release date: 2013-04-19
OS update support: None
Technote: None
Documentation: None
Popularity: 944 viewed    downloaded
Download size: 9.94 KB
Checksum: 4174644975

 Applies to one or more of the following products:
Application HA 6.0 On RHEL5 x86-64
Application HA 6.0 On RHEL6 x86-64
Application HA 6.0 On SLES10 x86-64
Application HA 6.0 On SLES11 x86-64

 Obsolete patches, incompatibilities, superseded patches, or other requirements:
None.

 Fixes the following incidents:
2676052, 2845342, 3119956, 3125045

 Patch ID:
None.

Readme file
                          * * * READ ME * * *
                * * * Symantec Application HA 6.0 * * *
                         * * * P-patch 2 * * *
                         Patch Date: 2013-04-19


This document provides the following information:

   * PATCH NAME
   * OPERATING SYSTEMS SUPPORTED BY THE PATCH
   * PACKAGES AFFECTED BY THE PATCH
   * BASE PRODUCT VERSIONS FOR THE PATCH
   * SUMMARY OF INCIDENTS FIXED BY THE PATCH
   * DETAILS OF INCIDENTS FIXED BY THE PATCH
   * INSTALLATION PRE-REQUISITES
   * INSTALLING THE PATCH
   * REMOVING THE PATCH


PATCH NAME
----------
Symantec Application HA 6.0 P-patch 2


OPERATING SYSTEMS SUPPORTED BY THE PATCH
----------------------------------------
RHEL5 x86-64
RHEL6 x86-64
SLES10 x86-64
SLES11 x86-64



BASE PRODUCT VERSIONS FOR THE PATCH
-----------------------------------
   * Symantec Application High Availability 6.0


SUMMARY OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
Patch ID: 6.0P2
* 2676052 (3158296) ApplicationHA evaluation license registration fails
* 2845342 (3158297) /etc/issue does not show OS version and causes APPHA pre-install script to fail
* 3119956 (3158311) installer does not check for available space necessary to install.
* 3125045 (3158305) Cannot install AppHA guest components onto a VM running RHEL 6.3 (guest)


DETAILS OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
This patch fixes the following Symantec incidents:

Patch ID: 6.0P2

* 2676052 (Tracking ID: 3158296)

SYMPTOM:
While installing Symantec ApplicationHA 6.0 guest components on Linux guests by 
using the vSphere client menu, if you specify the embedded evaluation license 
key, the guest component installation fails.

DESCRIPTION:
The installation of guest components on Linux hosts fails due to an error in 
the 
registration of the embedded evaluation license key.

RESOLUTION:
Symantec has issued a patch that you can install on the ApplicationHA Console 
host. The patch installs a modified evaluation license key to work around the 
registration issue.

* 2845342 (Tracking ID: 3158297)

SYMPTOM:
If you launch the ApplicationHA 6.0 guest component installation wizard from 
the vSphere Client, the wizard may fail to install the guest components on some 
Linux guests.

DESCRIPTION:
This behavior occurs due to the absence of the /etc/issue file. When you launch 
the guest component installation wizard, the wizard runs a pre-installation 
check  for compatibility with the existing Linux distribution on the guest. If 
the wizard is unable to locate the /etc/issue file, the pre-installation check 
fails.

RESOLUTION:
Symantec has issued a patch that you can apply to the ApplicationHA Console 
host. The patch installs modified versions of certain installation scripts to 
work around the issue.

* 3119956 (Tracking ID: 3158311)

SYMPTOM:
If you try to install ApplicationHA 6.0 guest components on Linux guests by 
using the vSphere Client GUI, the guest component installation wizard may fail 
without a warning. However, the wizard logs an insufficient disk space error.

DESCRIPTION:
This behavior occurs due to an error in the pre-installation check for 
available disk space. 
When you launch the guest component installation wizard from the vSphere 
Client, the wizard performs certain pre-installation checks on the guest. In 
some cases, even if the disk space is insufficient, the pre-installation check 
is successful.  The wizard proceeds with guest component installation, but 
later fails due to insufficient disk space.

RESOLUTION:
Symantec has issued a patch that you can install on the ApplicationHA Console 
host. The patch installs modified versions of certain installation scripts to 
work around the issue.

* 3125045 (Tracking ID: 3158305)

SYMPTOM:
If your Linux guests are running certain versions of VMware Tools, you may be 
unable to 
install ApplicationHA 6.0 on Linux guests by using the vSphere Client.

DESCRIPTION:
This issue was reported for VMware Tools 9.0.0.15210 build 782409 and later, 
but other versions may also be affected.
This issue occurs because of a variation in the location of the VMware Tools 
startup script, depending on the version of VMware Tools on the guest. When you 
launch the ApplicationHA guest component installation wizard from the vSphere 
Client GUI, the wizard performs a pre-installation check for the presence of 
the VMware Tools startup script on the guest virtual machine. As the location 
of the startup script has changed, the pre-installation check fails.

RESOLUTION:
Symantec has issued a patch that you can apply to the ApplicationHA Console 
host. The patch installs modified versions of certain installation scripts to 
work around the issue.



INSTALLING THE PATCH
--------------------
Download the patch zip file to a temporary location on Console host.
The zip file contains the following files under "scripts" directory:

scripts/
    ApplicationHA60_patch.bat
    patch.pl
    PreInstallVerify
    get_os.sh
    GuestInstaller

1. Extract the patch files from the zip file.
2. From the command prompt, navigate to "scripts" directory where you extracted the patch files.
3. Run the ApplicationHA60_patch.bat script. When you run the script, the output reports the success of the patch application for each supported guest operating system.


REMOVING THE PATCH
------------------
None


SPECIAL INSTRUCTIONS
--------------------
Note: 
1. You can safely run the patch script multiple times on the ApplicationHA Console host.
2. Every time you use the CopyInstaller.bat file to copy the installer program for a Linux operating system to the ApplicationHA Console host, you must thereafter re-apply the patch on the ApplicationHA Console host.
3. This patch supercedes earlier p-patch released on 2012-09-04.
4. This patch can be installed on ApplicationHA 6.0 Console or Symantec HA 6.0.1 Console.


OTHERS
------
NONE