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Release type: | Hot Fix |
Release date: | 2013-05-24 |
OS update support: | None |
Technote: | None |
Documentation: | None |
Popularity: | 451 viewed downloaded |
Download size: | 41.35 KB |
Checksum: | 1779711915 |
CommandCentral 5.2RU4 On Windows 32-bit
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3126061, 3165963
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Date: 2013-May-15 OS: Solaris, Windows Etrack Incidents: 3165963, 3126061 Errors/Problems Fixed:[ - Monitoring for some State Collectors of HP EVA array is not working(e3165963) - DCT Processing Extremely Slow(e3126061) ] Install/Uninstall Instructions: =========================================================================== Instructions to apply the hotfix =========================================================================== A - Overview of the HotFix --------------------------------------------------------------------------- 1. Apply the HotFix (VRTSccs-F520043165963) on 5.2RU4 CommandCentral Storage Management Servers only. 2. This hotfix comprises one part of a fix for an issue- 'Monitoring of some State Collectors of HP EVA array not working'. Another part of the fix for this issue is available with hotfix- F520043048624. Need to apply both these hotfixes(F520043165963 and F520043048624) to get complete fix for an HP EVA array monitoring issue. 3. Supported operating systems include: - Solaris 10 - Windows Server 2000, 2003, and 2008 4. Expected time taken by hotfix installation process is around 15 minutes. B - Deploying the patch 'VRTSccs-F520043165963.tar.gz' on Windows Management Server ------------------------------------------------------------------------------------- The examples in the following procedure assume that you installed CommandCentral on a 32-bit host in the default installation directory. 1. Copy ccs-win32-5.2RU4HF520043165963w-patches.zip to a temporary location. For example, to C:\Temp 2. After extracting the hotfix, below three files will be available. - patches - patches\VRTSccs-F520043165963.tar.gz - README (this file) 3. To apply the update on the Management Server, do following: - Go to the CommandCentral HAL bin directory: "C:\Program Files\VERITAS\CommandCentral Storage\HAL\bin" - Run the following command: perl LocalUpgrade.pl "C:\Temp\patches\VRTSccs-F520043165963.tar.gz" 4. To verify the installation, check the installation logs on the Management Server as follows: - Go to the CommandCentral Storage HAL Data directory. "C:\Program Files\VERITAS\CommandCentral Storage Data\Data\HAL\maint\VRTSccs-F520043165963\output" - Check if there are any errors in the stderr.txt file. - Check the detailed logs of the hotfix application in the stdout.txt file. 5. Verify the updated version as follows: - Open cc_version.txt from the following directory: For Windows: "C:\Program Files\VERITAS\CommandCentral Storage\Version" For UNIX: /opt/VRTS/version/ - Check the FIXID. It should look like this FIXID=F520043165963 DATE=Thu May 02 15:11:34 2013 DESCRIPTION=CommandCentral Storage 5.2RU4 Management Server Hotfix #2 C - Deploying the patch 'VRTSccs-F520043165963.tar.gz' on a Solaris Management Server ----------------------------------------------------------------------------------------- The examples in the following procedure assume that you installed CommandCentral on a 32-bit host in the default installation directory. 1. Copy the file ccs-sol_sparc-5.2RU4HF520043165963u-patches.tar.gz to a temporary location. For example, to /tmp and unpack it. 2. After extracting the hotfix, the below three files will be available. - patches - patches\VRTSccs-F520043165963.tar.gz - README (this file) 3. To apply the update on the Management Server, do following: - Go to the HAL bin directory: /opt/VRTSccs/VRTShal/bin - Type the following command: ./perl LocalUpgrade.pl /tmp/patches/VRTSccs-F520043165963.tar.gz 4. To verify the installation, check the installation logs on the Management Server as follows: - Go to the CommandCentral Storage HAL Data directory: /var/VRTSccs/data/VRTShal/maint/VRTSccs-F520043165963/output - Check if there are any errors in the stderr.txt file. - Check the detailed logs of the hotfix application in the stdout.txt file. 5. Verify the updated version as follows: - Open the cc_version.txt file from the following directory: For Windows hosts: "C:\Program Files\VERITAS\CommandCentral Storage\Version" For UNIX hosts: /opt/VRTS/version/ - Check the FIXID. It should look like this FIXID=F520043165963 DATE=Thu May 02 15:11:34 2013 DESCRIPTION=CommandCentral Storage 5.2RU4 Management Server Hotfix #2 Additional Notes: ================== - This hotfix comprises one part of a fix for an issue- 'Monitoring of some State Collectors of HP EVA array not working'. Another part of the fix for this issue is available with hotfix- F520043048624. Need to apply both these hotfixes(F520043165963 and F520043048624) to get complete fix for an HP EVA array monitoring issue. - Apply the HotFix (VRTSccs-F520043165963) on 5.2RU4 CommandCentral Storage Management Servers only. - Expected time taken by hotfix installation process is around 15 minutes. |
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