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 Basic information
Release type: Rolling Patch
Release date: 2013-10-31
OS update support: None
Technote: None
Popularity: 955 viewed    207 downloaded
Download size: 382.04 MB
Checksum: 4119892448

 Applies to one or more of the following products:
Data Insight 4.0 On Linux
Data Insight 4.0 On Windows 32-bit
Data Insight 4.0 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:
2781513, 3098137, 3164625, 3211411, 3218248, 3219246, 3227205, 3257392, 3263375, 3272517, 3276079, 3280454, 3281612, 3281984, 3284683, 3292056, 3292723, 3298390, 3302069, 3303981, 3313610, 3346255, 3348844, 3348991

 Patch ID:

 Readme file  [Save As...]

OS: Windows/Linux

Etrack Incidents: 2781513, 3313610, 3098137, 3164625, 3211411, 3218248, 3219246,
3227205, 3257392, 3263375, 3272517, 3276079, 3280454, 3281612, 3284683, 3292056,
3292723, 3281984, 3298390, 3302069, 3303981, 3346255, 3348844, 3348991 


Errors/Problems Fixed:


Fixed in 4.0RP1b

3346255 - Issue fetching list of sensitive paths from DLP when DLP is configured with Kerberos authentication

3348844 - Data Insight does not always recommend the correct patch number applicable for a server node

3348991 - Permission reports consume excessive memory

Fixed in 4.0RP1

2781513 - Access Pattern Map showing information in GMT for date as today.

3313610 - SharePoint- Enhance Local user scan job for 10000 site collections.

3098137 - Adding Folder Depth dropdown in Access Summary User/Path reports.

3164625 - EVClient - In case of WinNAS cluster, evclient sends the cluster name as parameter to EV which returns an error for all paths.

3211411 - Wildcard support in Exclude Rules for access events in case of SharePoint is not implemented.

3218248 - Path Permission report does not exclude Administrators group.

3219246 - Entitlement report: Exclude Group/user does not work.

3227205 - Inactive folders query should exclude deleted paths.

3257392 - Reports Parallelism for reports through GUI.

3263375 - Set control point depth analysis to 5 by default.

3272517 - Reports - Custom report output: Exclude column does not work with CSV output format.

3276079 - Enhance Access Summary Report to allow for Depth Parameter.

3280454 - Provide option to copy report output to network file-share for reports.

3281612 - Enhancement in Sensitive job to do CSV based sensitive file import.

3284683 - Discovery of sharepoint webapp with 10000 site collection times out.

3292056 - Change the Event details of "Exit Code 1: Incorrect function".

3292723 - Add pagination to sharepoint scanner and sharepoint webservice when it fetches websites and lists within a site collection.
3281984 - Windows File Server agent registration fails with status code 500.
3298390 - Fetch local users from Netapp filers.

3302069 - Reports - redirect output to a network file share (only supports local drive currently).

3303981 - Do not delete sharepoint audit logs during specified period.




NOTE1: The 4.0RP1b release immediately follows the 4.0RP1 release and fixes few important
issues not addressed by 4.0RP1. Both 4.0RP1 and 4.0RP1b contain the exact some binaries for
the Windows File Server agents and the SharePoint agents, viz. So, if
you have already applied 4.0RP1 to your nodes, you only need to update the Management Server,
and Indexer nodes to 4.0RP1b. Rest of the nodes (viz. the Windows File Servers, Collectors,
and SharePoint can continue to be at 4.0RP1).
Packages included in 4.0RP1 were:
* Symantec_DataInsight_windows_40RP1_4_0_0_4007_x64.exe for 64 bit Windows OS
* Symantec_DataInsight_windows_40RP1_4_0_0_4007_x86.exe for 32 bit Windows OS 
* for 64 bit Linux OS
Packages included in 4.0RP1b are:
* Symantec_DataInsight_windows_40RP1b_4_0_0_4015_x64.exe for 64 bit Windows OS
* Symantec_DataInsight_windows_40RP1b_4_0_0_4015_x86.exe for 32 bit Windows OS 
* for 64 bit Linux OS

NOTE2: If your setup has 4.0 with no other rolling patches applied:
Ensure that you complete the following tasks before applying this rolling patch:
*  Configure the primary attribute used to classify users for the purpose of generating advanced analytics data.
*  Configure the time period for computing advanced analytics.
*  Refresh the Data Insight Dashboard data.
For information about configuring settings for advanced analytics, see the Symantec Data Insight Administrator's Guide.
If you fail to carry out the above steps before applying the rolling patch, you will not see any data for new features 
of 4.0, viz. ContextMap and Social Network Map. In that case, please carry out the above steps after applying this rolling patch. 

You may need to refer 4.0RP1b release notes for additional details of ETRACKs listed above.


Install/Uninstall Instructions:


Apply this rolling patch on all Data Insight servers installed with version 4.0 and no
other rolling patches applied. 
If you already have 4.0RP1 installed, apply this rolling patch to just the Management Server
and Indexer nodes (refer to NOTE1 above).

NOTE: Before you begin the installation, take a backup of the Data Insight files in the Installation directory. The backup is useful in case you want to manually roll back the patch.

High Level Steps:

1. Apply the rolling patch on Management Server first, followed by all the worker nodes.
2. Next, apply the patch to Windows File Server agents (if applicable).

Patching the Data Insight Management Server and the worker nodes:

1. Logon to each of the servers with administrative privileges.

2. Unzip the patch files to a temporary folder. In this folder, locate the rolling patch installer for the appropriate OS architecture. 

The installer is called: 

Symantec_DataInsight_windows_40RP1b_4_0_0_4015_x64.exe for 64 bit Windows OS,
Symantec_DataInsight_windows_40RP1b_4_0_0_4015_x86.exe for 32 bit Windows OS, for 64 bit Linux OS.

3. Launch the installer executable to install the rolling patch.

Patching the Data Insight Windows File Server agents:

1. Unzip the patch files to a temporary folder. In this folder, locate the rolling patch installer bundles for Windows File Server agents. 

The agent bundle is called: for 64 bit OS, for 32 bit OS.

2. Logon to the Management Console with the server administrator privilege and upload the agent bundles to the appropriate Collector worker nodes using the "Agent Uploader" page under the Settings tab.

3. Navigate to the Filer details page for each configured Windows File Servers under the Settings tab and click on the "Upgrade Agent" button available on the top of the page. This option is only visible if you have enabled the option to let Data Insight install/upgrade agent for this filer.

4. Alternately, to manually patch a Windows File Server agent, log onto the Windows File Server machine with administrative privileges, unzip the agent installer bundle in a temporary location, and launch the patch installer. 

The patch installer is called:

Symantec_DataInsight_windows_winnas_40RP1_4_0_0_4007_x64.exe for 64 bit OS,
Symantec_DataInsight_windows_winnas_40RP1_4_0_0_4007_x86.exe for 32 bit OS.

Patching the Data Insight Microsoft SharePoint agents:

1. Logon to the SharePoint farm machine where the SharePoint agent has been previously installed.

2. Uninstall the old agent using the "Add/Remove Programs" applet in the Control Panel.

3. Unzip the patch files to a temporary folder. In this folder, locate the correct SharePoint agent installer. 
Use Symantec_DataInsight_sharepoint2013_4_0_0_4007.exe for SharePoint version 2013, 
Symantec_DataInsight_sharepoint2010_4_0_0_4007.exe for SharePoint version 2010, or
Symantec_DataInsight_sharepoint_4_0_0_4007.exe for SharePoint 2007.

4. Launch the installer to install the new agent.   


Additional Notes:


1. Currently, automated roll back of patch is not supported. 

To roll back the patch manually, ensure the following:

a. Take a backup of the original files before you install the rolling patch.
b. Stop all the Data Insight services, overwrite the patched files with the original files from backup, and restart the services.

2. To confirm if a system has been patched, check the version of Data Insight using "Add/Remove Programs" applet in the Control Panel.

3. The About box will continue to show version as even if you have installed 4.0RP1b on your nodes.

[applies to: management server, indexer, collector]

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