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 Basic information
Release type: Hot Fix
Release date: 2013-11-15
OS update support: None
Technote: None
Documentation: None
Popularity: 839 viewed    53 downloaded
Download size: 428.34 KB
Checksum: 2242475015

 Applies to one or more of the following products:
Data Insight 4.0 On Windows 32-bit
Data Insight 4.0 On Windows 64-bit

 Obsolete patches, incompatibilities, superseded patches, or other requirements:

 Fixes the following incidents:

 Patch ID:

 Readme file  [Save As...]
Date: 2013-11-15

OS: Windows

Etrack Incidents: 3316804

Errors/Problems Fixed: 

3316804 - DataInsightWinnas service on Windows File Server Agent node is consuming high memory.

Applies to: All Data Insight Windows File Server Agent nodes only.

Install/Uninstall Instructions:

Apply this hotfix to all Data Insight Windows File Server Agent nodes. 
This hotfix can be applied to Data Insight version 4.0 RP1 or 4.0 RP1b only.



By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".

NOTE: Please keep a backup of the files  you are about to patch. This will be
required in case you want to rollback the patch.


	Log into Data Insight Windows File Server Agent nodes
	and perform the following steps:

	1. Stop Data Insight services:
	From the command prompt, issue the following command:
		net stop DataInsightWinnas
		net stop DataInsightWatchdog
		net stop DataInsightComm
		net stop DataInsightConfig
	2. Take a backup of entire bin\ and pdb\ folders under the install location.

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"Patches" folder. This folder contains binaries for 64bit Windows operating 
	System. Files provided in the patch are in the same directory hierarchy as
	those present on your system at: 
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under under C:\temp:
	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight",
	copy entire contents under "C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.

	5. Start Data Insight services:
	From the command prompt, issue the following command:
		net start DataInsightComm
		net start DataInsightConfig
		net start DataInsightWatchdog
		net start DataInsightWinnas

Additional Notes:
Apply this hotfix to Data Insight 4.0 RP1 or 4.0 RP1b only.

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