Date:2013-12-06

OS: Windows

Etrack Incidents: 3355569

Errors/Problems Fixed:

3355569 - Scan fails on Windows File Server node with error code 5, due to insufficient logon privileges.


Applies to: All Data Insight Windows File Server Agent nodes.

Install/Uninstall Instructions:

Apply this hotfix to all Data Insight Windows File Server Agent nodes only. 
This hotfix can be applied to Data Insight version 3.0.1(30RU1) RP8 only.

FILES AFFECTED BY THIS PATCH:

INSTALL_ROOT\DataInsight\bin\scanner.exe
INSTALL_ROOT\DataInsight\pdb\scanner.pdb


By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".

NOTE: Please keep a backup of the files  you are about to patch. This will be
required in case you want to rollback the patch.

Steps:

	Log into Data Insight Windows File server machines with Administrative privileges
	and perform the following steps:

	1. Stop Data Insight services:
		From the command prompt, issue the following command:
		
		net stop DataInsightWatchdog
		net stop DataInsightWeb
		net stop DataInsightHttpd
		net stop DataInsightComm
		net stop DataInsightConfig
	
	2. Take a backup of entire bin\ and pdb\ folders under the install location.

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"patches" folder. This folder contains binaries for 32bit as well as 64bit Windows operating 
	Systems. Files provided in the patch are in the same directory hierarchy as
	those present on your system at: 
	"INSTALL_ROOT\DataInsight".
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:
	C:\TEMP
	+---README
	+---patches
		+---linux
			+---64bit
		+---windows
			+---32bit
				+-------bin
				+-------pdb
			+---64bit
				+-------bin
				+-------pdb

	5. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight",
	copy entire contents under "C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.

	6. Start Data Insight services:
	From the command prompt, issue the following command:
	
		net start DataInsightConfig
		net start DataInsightComm
		net start DataInsightHttpd
		net start DataInsightWeb
		net start DataInsightWatchdog

Additional Notes:
Apply this hotfix to Data Insight 3.0.1(30RU1) RP8 only.