Date: 2014-04-21

OS: Windows, Linux

Etrack Incidents: 3485616 

Errors/Problems Fixed:

3485616 - Dashboard report fails if index.db version is ahead of the
activity-index.

Applies to: Data Insight Management Server node and all Indexer nodes.

Install/Uninstall Instructions:

Apply this hotfix to Data Insight Management Server node and all Indexer nodes. 

This hotfix can be applied to Data Insight version 4.0 RP2 only.

FILE AFFECTED BY THIS PATCH:

Windows:
INSTALL_ROOT\DataInsight\bin\mindexer.dll
INSTALL_ROOT\DataInsight\pdb\mindexer.pdb

Linux:
INSTALL_ROOT/lib/libmindexer.so

By default, value of INSTALL_ROOT on Windows is "C:\Program Files\Symantec".
value of INSTALL_ROOT on Linux is "/opt".

NOTE: Please keep a backup of the files you are about to patch. This will be 
required in case you want to rollback the patch.

Steps:

Log into Data Insight Management Server and Indexer nodes
	and perform the following steps:
	
	1. Stop Data Insight services:
			
	For Windows :
    	From the command prompt, issue the following command:
		
        net stop DataInsightWatchdog
        net stop DataInsightWeb
        net stop DataInsightHttpd
        net stop DataInsightComm
        net stop DataInsightConfig
	
    For Linux :
    	From the command prompt, issue the following command:
    	
        service DataInsightWatchdog stop
        service DataInsightComm stop
        service DataInsightConfig stop
	
	2. 	For Windows :
        Take a backup of entire bin and pdb folders under the install location.
	   
    	For Linux :
	    Take a backup of entire lib folder under the install location.

	3. Unzip the patch files to a temporary folder. In this folder, locate the
	"Patches" folder. This folder contains binaries for 64bit Windows operating 
	System and linux operating system. Files provided in the patch are in the same
    directory hierarchy as those present on your system at: "INSTALL_ROOT\DataInsight".
	
	Example: If you unzip hotfix to C:\temp, it will create the following folders 
	under C:\temp:
	C:\TEMP\
	+---README
	+---patches
		+---linux
			+---64bit
				+-------lib
		+---windows
			+---32bit
				+-------bin
				+-------pdb
			+---64bit
				+-------bin
				+-------pdb

	4. Copy the patch files to the install directory. For example, if you are
	patching a 64 bit Windows server installed at "C:\Program Files\Symantec\DataInsight",
	copy entire contents under "C:\temp\patches\windows\64bit" to "C:\Program Files\Symantec\DataInsight",
	replacing the original files with those from the patch.
	
	For linux, simply copy the contents of 64bit\lib folder to INSTALL_ROOT/DataInsight/lib folder.

	5. Start Data Insight services:
	
	For Windows:	
		From the command prompt, issue the following command:
	
        net start DataInsightConfig
        net start DataInsightComm
        net start DataInsightHttpd
        net start DataInsightWeb
        net start DataInsightWatchdog
    
    For Linux:
    	From the command prompt, issue the following command:

        service DataInsightConfig start
        service DataInsightComm start
        service DataInsightWatchdog start    

Additional Notes:
1. Apply this hotfix to Data Insight 4.0 RP2 only.