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This section provides an overview of the general troubleshooting procedures that you can use to help discover and troubleshoot common problems.
You can use the Events page on the Data Insight Management Console to get a quick overview of the node on which the error has occurred.
To troubleshoot a problem, it helps to consider the following:
Check for prior occurrence.
Check existing troubleshooting information to see if the problem has occurred before and if there is a workaround available to troubleshoot the same. A good source for this type of information is the Symantec Data Insight Release Notes. The Release Notes contain a list of known issues for Data Insight and a list of possible workaround.
Consider recent alterations.
If a system is having problems immediately after some kind of maintenance, software upgrade, or other change, the problem might be linked to those changes.
Data Insight runs a daily health audit report that helps you identify potential problems in your environment.