Before you can submit a remediation workflow to the Self-Service Portal, verify that the following configuration tasks are complete:
The Portal server is installed and registered with the Management Server. You can verify the installation on the
> page.For more information about installing the Self-Service Portal, see the Veritas Data Insight Installation Guide.
The directory service domains in your organization are configured in Data Insight, and the user and user group information is imported in Data Insight.
The mail custom attribute is configured for the directory domain. Setting this attribute enables Data Insight to send the email alerts for submitted workflows to the custodian's email address.
Custodians are assigned on paths that are configured in Data Insight. If some paths do not have any custodians assigned to them, you can assign custodians at the time of creating the workflow request.
The SMTP server settings are configured.
To create DLP Incident Remediation workflows, ensure that Data Loss Prevention (DLP) is installed and the DLP settings are configured in Data Insight.
To use Enterprise Vault for the Records Classification workflow, ensure that Enterprise Vault is configured in Data Insight, and the device names in Enterprise Vault are mapped to those in Data Insight.
See the Symantec Data Loss Prevention Data Insight Implementation Guide for information about using the Data Loss Prevention web services to remediate incidents.
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