Create/Edit Records Classification workflow template

Use the dialog to create a template of type Records Classification.

Table: Records Classification template options

Option

Description

Template Type

Describes the type of workflow that can be created using the template.

Name

Enter a logical name for the template.

Description

Enter a short description for the template. The description can state the purpose of the workflow for which the template should be used.

Welcome Text

Select the check box to display a message to the portal users. This text appears in a pop-up when the custodian first logs in to the Self-Service Portal. You can include the specific instructions for remediation in this field.

Use the variables from the adjoining drop-down to create the message.

Portal Options

Select the following:

  • Record action name - Enter a logical name for the action that is taken on the file that is marked as a record. For example, Archive. The action name that you configure is displayed in the Select Action drop-down on the Self-Service portal.

    When a file is marked as a record, it is archived for the configured retention period, if you choose to use Veritas Enterprise Vault™ for archiving and automatic action is enabled when you configure the workflow.

    You must create a mappings.csv file which maps the file classification policies to the retention category. The retention categories determine how long the archived data is stored before it is deleted from the storage device.

    Data Insight uses the sensitive file classification policy to retention category mapping to ensure that a file that violates a certain DLP policy is retained for the period configured for the mapped retention category

    Note:

    Ensure that mappings.csv is saved in the data directory at $datadir\conf\workflow\steps\ev\mappings.csv. A sample mappings.csv file is available for download on the workflow template page.

  • Non-record action name - Enter a logical name for the action that is taken on the file that is marked as non-record. For example, Do not archive.

  • Select the Use Enterprise Vault for archiving check box if your organization uses Veritas Enterprise Vault to archive and maintain data stored on network shares.

    Enterprise Vault post-processing action - From the drop-down select the action you want to apply to the file.

    For more information about what each post-processing action listed in the drop-down means, see the Veritas Data Insight User's Guide.

  • Select the check boxes for the file attributes that you want to display on the Self-Service Portal. The displayed attributes include information about the suggested owner and Data Loss Prevention (DLP) or other file classification policy name.

    The file owner information may not reflect the responsible party. The responsible party or data owner can be a line manager in the business unit, the head of a department, or an information security officer. Data Insight provides information to tie the most active user of a file to a manager or responsible party for remediation steps.

    Select Allow delegation, if you want to let the custodians delegate the workflow to any other custodian.

Email Reminder

Select the frequency, day, time for sending email reminders to the custodians.

Customize Email

Do the following:

  1. Click to customize the email that is sent to custodians when a workflow is submitted for remediation.

  2. Insert the variable in the To, From, CC, and Subject fields.

  3. Add the ${workflow.link} variable in the body of the email to include the link to the portal in the request.

Note that the SMTP server settings must be configured to enable Data Insight to send an email.

More Information

About remediation workflows