This section provides possible solutions to problems that may occur when using the webinstaller script:

• Issue: The webinstaller script may report an error.

  You may receive a similar error message when using the webinstaller:

  Error: could not get hostname and IP address

  Solution: Check whether /etc/hosts and /etc/resolv.conf file are correctly configured.

• Issue: The hostname is not a fully qualified domain name.

  You must have a fully qualified domain name for the hostname in https://<hostname>:<port>/.

  Solution: Check whether the domain section is defined in /etc/resolv.conf file.

• Issue: FireFox 3 may report an error.

  You may receive a similar error message when using FireFox 3:

  Certificate contains the same serial number as another certificate.

  Solution: Visit FireFox knowledge base website: