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| About the installer and Console logging | ||
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Symantec High Availability Console installer logs contain details about the installation tasks and the overall progress status. These logs are useful for resolving common installation related issues.
The installer creates the log directory as soon as you launch the wizard.
The log file is located at the following location:
%AllUsersProfile%\Veritas\VPI\log\<date_timestamp>
\HighAvailability_Console601_Installer_A.log
Here, %AllUsersProfile% is the Windows variable that typically expands to C:\ProgramData.
To collect the Symantec High Availability Console logs, use the hagetcf utility. This utility retrieves and writes detailed diagnostic information about the monitoring configuration. These details are useful for debugging configuration related issues.
After you install the Symantec High Availability Console the hagetcf utility is available in the following directory on the Console host:
%AllUsersProfile%\Symantec\ApplicationHA\Logs
Perform the following steps to collect the Symantec High Availability Console logs
%AllUsersProfile%\Symantec\ApplicationHA\Logs
Type the following command:
hagetcf
The hagetcf utility writes the output to %systemdrive%\hagetcf\mmdd_uniquenumber directory.
For example, C:\hagetcf\0819_2316.
The directory contains several folders and log files representing various components.