Use the Symantec High Availability product installer to upgrade the Console. You can upgrade the Console on local machine only. After upgrade, the updated Symantec High Availability plugin is registered on the vCenter Server.
When upgrading the Console Server, ensure that the Symantec ApplictionHA Console Server version 5.1 SP2 or 6.0 is installed. If your current installation does not meet the minimum level required by the installer, you must manually apply the appropriate upgrades to meet the minimum level required before proceeding with the installer. You can get the intermediate versions on the Symantec Support site.
Note: |
In case the Console upgrade process fails, you must uninstall the Console and then reinstall it. |
To upgrade the Console Server
Provide the following details:
After the status shows as Ready for Upgrade, click Next.
The installation directory used during the previous installation is selected by default. You cannot customize the installation directory location.
If the system does not meet the required criteria, the status is reflected as "Verification failed". To view the cause of a validation failure, click the Information icon. Rectify the issue and then click Re-verify to perform the validation checks again. The wizard does not proceed unless the system has passed the validation checks.
Click Save Report if you wish to save the pre-installation summary report for reference.
If a service fails to stop, click Retry to initiate the process again. If the service again fails to stop, run the following commands to manually stop the service:
The wizard configures the required services and registers the updated Symantec High Availability plugin on the specified vCenter Server.
If the installation has failed, review the post-install summary report and refer to the wizard log file for details.
The log file is located at
%AllUsersProfile%\Veritas\VPI\log\<date_timestamp>.
If the logs indicate that the Symantec High Availability plugin registration has failed, you may have to manually register the plugin on the vCenter Server. Use the PluginMgmt.bat utility to register the plugin.
This completes the Console Server upgrade.