Ensure that you complete the following tasks before configuring application monitoring on a virtual machine:
Install and enable VMware Tools on the virtual machine, where you want to monitor applications with VCS. Install a version that is compatible with the VMware ESX server.
Install Symantec High Availability console on a Windows system in your data center and register the Symantec High Availability plug-in with the vCenter server.
Assign Configure Application Monitoring (Admin) privileges to the logged-on user on the virtual machine where you want to configure application monitoring.
Install the application and the associated components that you want to monitor on the virtual machine.
If you have configured a firewall, ensure that your firewall settings allow access to ports used by the Symantec High Availability installer, wizards, and services.
Refer to the Symantec High Availability Solutions Guide for VMware for a list of ports and services used.