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| Enhancements to collecting a VxExplorer troubleshooting archive | ||
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| Prev | About Symantec Operations Readiness Tools | Next |
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| Enhancements to collecting a VxExplorer troubleshooting archive | ||
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| Prev | About Symantec Operations Readiness Tools | Next |
The SORT data collector contains functionality to collect and submit a VxExplorer archive. You can send this archive to Symantec Technical Support for problem diagnosis and troubleshooting. VxExplorer does not collect customer data.
The legacy VxExplorer script is deprecated and is not included in the Veritas Storage Foundation and High Availability Solutions 6.0 release.
You can use the SORT data collector to optionally do the following:
Collect VxExplorer data from multiple servers using operating system based Remote Shell (RSH) or Secure Shell (SSH) remote functionality.
Automatically upload your data to the /incoming directory of ftp.veritas.com.
Determine if a specified server is part of a cluster and add the other cluster node(s) to the data collection/VxExplorer process (partial cluster check).
Automatically upgrade the data collector script. If the server does not have an Internet connection, this functionality is automatically disabled. You can also manually disable automatic upgrades by updating the sortdc.conf configuration file.