Checking installed product versions and downloading maintenance releases and hot fixes

Symantec provides a means to check the Symantec RPMs you have installed, and download any needed maintenance releases and hot fixes.

Use the installer command with the -version option to determine what is installed on your system, and download any needed maintenance releases or hot fixes. After you have installed the current version of the product, you can use the showversion script in the /opt/VRTS/install directory to find product information.

The version option or the showversion script checks the specified systems and discovers the following:

To check your systems and download maintenance releases and hot fixes

  1. Mount the media, or navigate to the installation directory.
  2. Start the installer with the -version option.
    # ./installer -version sys1 sys2

    For each system, the installer lists all of the installed base releases, maintenance releases, and hot fixes, followed by the lists of available downloads.

  3. If you have Internet access, follow the prompts to download the available maintenance releases and hot fixes to the local system.
  4. If you do not have Internet access, you can download any needed maintenance releases and hot fixes from the Symantec Operations Readiness Tools (SORT) Patch Finder page at:

    https://sort.symantec.com/patch/finder

    You can obtain installer hot fixes automatically or manually.

    See Obtaining installer hot fixes.

Downloading maintenance releases and hot fixes requires the installer to make outbound networking calls. You can also disable external network connection attempts.

See Disabling external network connection attempts.