VCS generates two error message logs: the engine logs and the agent logs. Log file names are appended by letters. Letter A indicates the first log file, B the second, C the third, and so on.
The agent log is located at %VCS_HOME%\log\agent_A.txt. The format of agent log messages is:
Timestamp (Year/MM/DD) | Mnemonic | Severity | UMI | Agent Type | Resource Name | Entry Point | Message Text
The following table describes the agent log message components and their descriptions.
Table: Log message components and their description
|
Log message component
|
Description |
|
Timestamp
|
Denotes the date and time when the message was logged. |
|
Mnemonic
|
Denotes which Symantec product logs the message. For
Symantec Cluster Server, the mnemonic is 'VCS'. |
|
Severity
|
Denotes the severity of the message. Severity is classified
into the following types:
CRITICAL indicates a critical error within a VCS process.
Contact Technical Support immediately. ERROR indicates failure of a cluster component,
unanticipated state change, or termination or
unsuccessful completion of a VCS action. WARNING indicates a warning or error, but not an actual
fault. NOTE informs the user that VCS has initiated an action. INFO informs the user of various state messages or
comments.
Among these, CRITICAL, ERROR, and WARNING indicate
actual errors. NOTE and INFO provide additional
information.
|
|
Unique Message ID (UMI)
|
UMI is a combination of Originator ID, Category ID, and
Message ID. For example, the UMI for a message generated
by the SharePoint agent would resemble: V-16-20083-107.
Originator ID for all VCS products is 'V-16.'
Category ID for
SharePoint agent is 20083.
Message
ID is a unique number assigned to the message text.
|
|
Message Text
|
Denotes the actual message string. |
You can view these message logs using Notepad or any text editor. All messages are logged to the engine and the agent logs. Messages of type CRITICAL and ERROR are written to the Windows event log.
A typical agent log resembles:
2012/09/20 07:53:51 VCS ERROR V-16-20083-107
SharePointSearch:SharePointSearch_VM_Admin:monitor:
Failed to open connection with the helper process. Error: 2.
