Perform the following steps to install SFW HA server components

1. Insert the software disc containing the installation package into your system's disc drive or download the installation package from the following location:

   https://fileconnect.symantec.com

2. Allow the autorun feature to start the installation or double-click Setup.exe.

   The CD browser appears.

   Note:

   If you are installing the software using the product software disc, the CD browser displays the installation options for all the products specified earlier. However, if you are downloading the installation package from the Symantec website, the CD browser displays the installation options only for the product to be installed.

3. Click to download the required contents.

   Note:

   The client components are installed by default along with the server components. However, on a server core machine, the client components will not be installed.

   Symantec Storage Foundation and High Availability Solutions 6.1	Click to install the server components for Symantec Storage Foundation and High Availability Solutions for Windows.
   Symantec Storage Foundation 6.1	Click to install the server components for Symantec Storage Foundation for Windows.
   Late Breaking News	Click to access the latest information about updates, patches, and software issues regarding this release.
   Windows Data Collector	Click to verify that your configuration meets all pertinent software and hardware requirements.
   SORT	Click to access the Symantec Operations Readiness Tools site. In addition to the product download you can also download the custom reports about your computer and Symantec enterprise products, a checklist providing configuration recommendations, and system and patch requirements to install or upgrade your software.
   Browse Contents	Click to view the software disc contents.
   Technical Support	Click to contact Symantec Technical Support.

4. On the Welcome panel, review the list of prerequisites and click Next.

   Note that the Check for product updates check box is selected by default. The wizard searches for the available product updates on the SORT website. You can then download and apply the available updates. If you do not want to apply the available updates, clear the selection of Check for product updates check box.

5. On the License panel, read the license terms, select I accept the terms of License Agreement, and then click Next.

   The Participate in the Symantec Product Improvement Program by submitting system and usage information anonymously check box is selected by default. The Product Improvement Program allows the wizard to collect installation, deployment, and usage data and submit it anonymously to Symantec. The collected information helps identify how customers deploy and use the product. If you do not want to participate in the Product Improvement Program, clear the selection of the check box.

6. On the Product Updates panel, review the list of available product updates.

   This panel appears only if you have selected the Check for product updates check box on the Welcome panel.

   The product updates comprise of the pre-installation patches, post-installation patches, High Availability Agents, and Array-Specific Modules. The panel lists the available pre-installation patches and the post-installation patches. Download and apply the pre-installation patches in the sequence shown in the table and rerun the wizard. After the successful installation of the product, apply the post-installation patches. Also download and install the High Availability Agents and Array-Specific Modules from the SORT website.

7. On the System Selection panel, select the systems and the desired Installation and Product options:

   You can select the systems in one of the following ways:

   • In the System Name or IP text box, manually type the system name or its IP address and click Add.

     Note:

     The wizard does not support the Internet Protocol version 6. To add the systems having Internet protocol version 6, you must type the system name.

     The local host is populated by default.

   • Alternatively, browse to select the systems.

     The systems that belong to the domain in which you have logged in are listed in the Available Systems list. Select one or more systems and click the right arrow to move them to the Selected Systems list. Click OK.

   Once you add or select a system, the wizard performs certain validation checks and notes the details in the Verification Details box. To review the details, select the desired system.

   To select the installation and product options, perform the following tasks on each of the selected system.

   Note:

   To apply the selection to multiple systems, select the system for which you have selected the installation and product options and then click Apply to multiple systems. See Applying the selected installation and product options to multiple systems.

   • By default the wizard uses %ProgramFiles%\Veritas as the installation directory. To customize the installation directory, click Browse and select the desired location. Click OK.

     Install the product at the same location on all the cluster nodes.

     The installation directory is selected by default on the systems where the product is being upgraded.

     Note:

     If you plan to configure the cluster for single sign-on authentication, the installation directory must contain only English characters. In case your system runs a non-English locale operating system, ensure that the installation directory contains only English characters.

   • Select the required license type from the License key drop-down list.

     Note:

     The default license type is "Keyless".

     If you select the "Keyless" license type, all the available product options are displayed and are selected by default.

     If you select "User entered license key" as your license type, the License Details panel appears by default. On the License Details panel, enter the license key and then click Add. You can add multiple licenses for the various product options you want to use.

     The wizard validates the entered license keys and displays the relevant error if the validation fails. After the validation is complete, click OK.

   • From the list of product options, select the options to be installed.

     While you select the options, note the following points:

     • The client components, high availability hardware replication agents, high availability application agents, and the high availability database agents are installed by default.

       For details, See About installing SFW or SFW HA.

     • During the upgrade, do not choose to clear the selection for the DSMs you want to remove. Clearing the default selection does not remove the installed DSMs.

       To remove the DSMs, perform any one of the following:

       • Before you begin to upgrade the cluster, remove the required DSM, using the Windows Add or Remove Programs. Reboot the node and then perform the upgrade.

       • Upgrade the cluster and then use the Windows Add or Remove Programs to remove the DSM.

       • Upgrade the cluster and then navigate to %ALLUSERSPROFILE%\Veritas\MPIO\.

         From the command prompt, run the following command:

         instdsm.exe - u DSMName.inf

       Note:

       If you clear the default selection during the upgrade, you cannot remove the DSM using the Windows Add or Remove Programs. To remove the DSM in this case, you must run the command mentioned earlier.

     The options differ depending on your product and environment.

     The following product options are available for SFW:

     Storage Foundation Options	Symantec Storage Foundation Volume Replicator Volume Replicator replicates data across multiple sites for disaster recovery. FlashSnap FlashSnap allows you to create and maintain split-mirror, persistent snapshots of volumes and application components. FlashSnap supports VSS based snapshots to provide application data in a consistent state after the application is restored. Microsoft failover cluster Provides support for Microsoft failover cluster. You can select this option even if Microsoft failover cluster is not currently configured. If you choose to select this option even if Microsoft failover cluster is not currently configured, you must manually register the VMDg and RVG resource after configuring Microsoft failover cluster. Replace Disk Management Snap-in with SFW VEA GUI Replaces the Disk Management Snap-in in the Windows Computer Management console and the Server Manager console with the Veritas Enterprise Administrator GUI on Windows Server systems.
     DMP Device Specific Modules (DSMs)	3PARDATA (V3PARAA) Compellent array (VCOMPLNT) Dell EqualLogic array (VEQLOGIC) Dell MD3200, MD3200i (VDELLMD) EMC Clarion (VEMCCLAR) EMC Symmetrix/DMX (VEMCSYMM) EMC VPLEX array (VEMCVPLX) FUJITSU ETERNUS 2000 array (VFUJITSUAA) Hitachi 95xx-AMS-WM (VHDSAP) Hitachi TagmaStore/HP XP (VHDSAA) HP 2000 array (VHPMSA2) HP EVA-MSA (VHPEVA) HUAWEI S5300/S2300 array (VHUAWEIAP) IBM DS AP (VIBMAPDS) IBM DS6000 (VIBMAP) IBM DS4000/SUN 6000 (VENGAP) IBM DS8000/ESS (VIBMAADS) IBM XiV Storage System (VXIV) NETAPP (VNETAPP) NEXSAN SATA/SAS Beast, E60/E18 array (VNEXSAN) PILLAR (VPILLAR) SUN Array - (VSUN) VIOLIN V3000, V6000 (VVIOLIN) NexentaStor (VNEXENTA)
     	Symantec maintains a Hardware Compatibility List (HCL) for Symantec Storage Foundation and High Availability Solutions for Windows. The HCL provides information on HBAs and firmware that have been tested with each supported array. Check the HCL for details about your hardware before installing or using DMP DSMs. The HCL is located at: http://www.symantec.com/docs/TECH208993 Note: Do not use a DMP DSM together with a third-party DSM for the same array. Only one DSM at a time can claim the LUNs in an array. According to Microsoft Multipath I/O (MPIO) documentation, if multiple DSMs are installed, the Microsoft MPIO framework contacts each DSM to determine which is appropriate to handle a device. There is no particular order in which the MPIO framework contacts the DSMs. The first DSM to claim ownership of the device is associated with that device. Other DSMs cannot claim an already claimed device. Therefore, to ensure that the DMP DSM claims the LUNs of an array, no other DSM should be installed for that same array.

     The following are the available options for SFW HA:

     Storage Foundation Options	Symantec Storage Foundation Volume Replicator Volume Replicator replicates data across multiple sites for disaster recovery. FlashSnap FlashSnap allows you to create and maintain split-mirror, persistent snapshots of volumes and application components. FlashSnap supports VSS based snapshots to provide application data in a consistent state after the application is restored. Replace Disk Management Snap-in with SFW VEA GUI Replaces the Disk Management Snap-in in the Windows Computer Management console and the Server Manager console with the Veritas Enterprise Administrator GUI on Windows Server systems.
     DMP Device Specific Modules (DSMs)	3PARDATA (V3PARAA) Compellent array (VCOMPLNT) Dell EqualLogic array (VEQLOGIC) EMC Clarion (VEMCCLAR) EMC Symmetrix/DMX (VEMCSYMM) EMC VPLEX array (VEMCVPLX) FUJITSU ETERNUS 2000 array (VFUJITSUAA) Hitachi 95xx-AMS-WM (VHDSAP) Hitachi TagmaStore/HP XP (VHDSAA) HP 2000 array (VHPMSA2) HP EVA-MSA (VHPEVA) HUAWEI S5300/S2300 array (VHUAWEIAP) IBM DS AP (VIBMAPDS) IBM DS6000 (VIBMAP) IBM DS4000/SUN 6000 (VENGAP) IBM DS8000/ESS (VIBMAADS) IBM XiV Storage System (VXIV) NETAPP (VNETAPP) NEXSAN SATA/SAS Beast, E60/E18 array (VNEXSAN) PILLAR (VPILLAR) Promise Array (VPROMISE) SUN Array - (VSUN) XioTech Array (VXIOTECH)
     	Symantec maintains a Hardware Compatibility List (HCL) for Symantec Storage Foundation and High Availability Solutions for Windows. The HCL provides information on HBAs and firmware that have been tested with each supported array. Check the HCL for details about your hardware before installing or using DMP DSMs. http://www.symantec.com/docs/TECH208993 Note: Do not use a DMP DSM together with a third-party DSM for the same array. Only one DSM at a time can claim the LUNs in an array. According to Microsoft Multipath I/O (MPIO) documentation, if multiple DSMs are installed, the Microsoft MPIO framework contacts each DSM to determine which is appropriate to handle a device. There is no particular order in which the MPIO framework contacts the DSMs. The first DSM to claim ownership of the device is associated with that device. Other DSMs cannot claim an already claimed device. Therefore, to ensure that the DMP DSM claims the LUNs of an array, no other DSM should be installed for that same array.
     Symantec Cluster Server Options	Global Cluster Option Global Cluster Option (GCO) enables you to link the clusters located in different geographies. This provides wide-area failover and disaster recovery. Fast failover Fast failover improves the failover time taken by storage resources during the service group failovers, in a clustered environment. Fast failover is particularly noticeable in clusters having multiple storage stacks configured, typically over 20 disk groups and over 150 volumes.

8. On the System Selection panel, click Next.

   Note that the wizard fails to proceed with the installation, unless all the selected systems have passed the validation checks and are ready for installation. In case the validation checks have failed on any of the system, review the details and rectify the issue. Before you choose to proceed with the installation, select the system and click Re-verify to re-initiate the validation checks for this system.

9. On the Pre-install Summary panel, review the summary and click Next.

   Note that the Automatically reboot systems after installer completes operation check box is selected by default. This will reboot all the selected remote systems immediately after the installation is complete on the respective system. If you do not want the wizard to initiate this auto reboot, clear the selection of Automatically reboot systems after installer completes operation check box.

10. On the Installation panel, review the progress of installation and click Next after the installation is complete.

    If an installation is not successful on any of the systems, the status screen shows a failed installation.

    Note:

    During the upgrade, the Installation panel displays a list of services and processes running on the systems. Select a system to view the services and processes running on it and review the list. The wizard stops the product-specific services and discovers the processes running, if any, on the systems. These processes need to be stopped to proceed with the operation. Click Next to forcefully stop the processes and proceed with the operation. Alternatively, you can manually stop the processes. If the services or processes cannot be stopped, the operation fails. Rectify the error and then click Retry to validate the affected system again. Click Retry All to validate all the systems again. In case you wish to proceed with the upgrade without stopping a particular process, contact Symantec Technical Support.

11. On the Post-install Summary panel, review the installation result and click Next.

    If the installation has failed on any of the system, refer to the log file for details. You may have to re-install the software.

12. On the Finish panel, click Finish.

    If you had chosen to initiate the auto reboot, a confirmation message to reboot the local system appears. Click Yes to reboot immediately or No to reboot later.

    In case you had not selected to initiate the auto reboot, ensure that you manually reboot these systems.