Perform the following steps to install SFW HA client components

1. Insert the software disk containing the installation package into your system's disc drive or download the installation package from the following location:

   https://fileconnect.symantec.com

2. Allow the autorun feature to start the installation or double-click Setup.exe.

   The CD browser appears.

3. Click to download the required contents.

   Symantec Storage Foundation and High Availability Solutions 6.1	Click to install the server or client components for Symantec Storage Foundation and High Availability Solutions for Windows.
   Symantec Storage Foundation 6.1	Click to install the server or client components for Symantec Storage Foundation for Windows.
   Late Breaking News	Click to access the latest information about updates, patches, and software issues regarding this release.
   Windows Data Collector	Click to verify that your configuration meets all pertinent software and hardware requirements.
   SORT	Click to access the Symantec Operations Readiness Tools site. In addition to the product download you can also download the custom reports about your computer and Symantec enterprise products, a checklist providing configuration recommendations, and system and patch requirements to install or upgrade your software.
   Browse Contents	Click to view the software disc contents.
   Technical Support	Click to contact Symantec Technical Support.

4. On the Welcome panel, review the list of prerequisites and click Next.

   Note that the Check for product updates check box is selected by default. The wizard searches for the available product updates on the SORT website. You can then download and apply the available updates. If you do not want to apply the available updates, clear the selection of Check for product updates check box.

5. On the License Agreement panel, read the license terms, select I accept the terms of License Agreement, and then click Next.

   The Participate in the Symantec Product Improvement Program by submitting system and usage information anonymously check box is selected by default. The Product Improvement Program allows the wizard to collect installation, deployment, and usage data and submit it anonymously to Symantec. The collected information helps identify how customers deploy and use the product. If you do not want to participate in the Product Improvement Program, clear the selection of the check box.

6. On the Product Updates panel, review the list of available product updates.

   This panel appears only if you have selected the Check for product updates check box on the Welcome panel.

   The product updates comprise of the pre-installation patches, post-installation patches, High Availability Agents, and Array-Specific Modules. The panel lists the available pre-installation patches and the post-installation patches. Download and apply the pre-installation patches in the sequence shown in the table and rerun the wizard. After the successful installation of the product, apply the post-installation patches. Also download and install the High Availability Agents and Array-Specific Modules from the SORT website.

7. On the System Selection panel, select the systems and the installation directory.

   You can select the systems in one of the following ways:

   • In the System Name or IP text box, manually type the system name or its IP address and click Add.

     Note:

     The wizard does not support the Internet Protocol version 6. To add the systems having Internet Protocol version 6, you must type the system name.

     Local host is populated by default.

   • Alternatively, browse to select the systems.

     The systems that belong to the domain in which you have logged in are listed in the Available Systems list. Select one or more systems and click the right arrow to move them to the Selected Systems list. Click OK.

   Once you add or select a system, the wizard performs certain validation checks and notes the details in the Verification Details box. To review the details, select the desired system.

   By default the wizard uses %ProgramFiles%\Veritas as the installation directory. To customize the installation directory, click Browse and select the desired location. Click OK.

   To apply the customized directory to multiple systems, click Apply to multiple systems. On the Apply Installation Options panel, select the systems to apply the customized directory. Click OK.

   The installation directory is selected by default on the systems where the product is being upgraded. The selected Install Directory option does not apply to these systems.

   Note:

   If you plan to configure the cluster for single sign-on authentication, the installation directory must contain only English characters. In case your system runs a non-English locale operating system, ensure that the installation directory contains only English characters.

8. On the System Selection panel, click Next.

   Note that the wizard fails to proceed with the installation, unless all the selected systems have passed the validation checks and are ready for installation. In case the validation checks have failed on any of the system, review the details and rectify the issue. Before you choose to proceed with the installation, select the system and click Re-verify to re-initiate the validation checks for this system.

9. On the Pre-install Summary panel, review the summary and click Next.
10. On the Installation panel, review the progress of installation and click Next after the installation is complete.

    If an installation is not successful on any of the systems, the status screen shows a failed installation.

    Note:

    During the upgrade, the Installation panel displays a list of services and processes running on the systems. Select a system to view the services and processes running on it and review the list. The wizard stops the product-specific services and discovers the processes running, if any, on the systems. These processes need to be stopped to proceed with the operation. Click Next to forcefully stop the processes and proceed with the operation. Alternatively, you can manually stop the processes. If the services or processes cannot be stopped, the operation fails. Rectify the error and then click Retry to validate the affected system again. Click Retry All to validate all the systems again. In case you wish to proceed with the upgrade without stopping a particular process, contact Symantec Technical Support.

11. On the Post-install Summary panel, review the installation result and click Next.

    If the installation has failed on any of the system, refer to the log file for details. You may have to re-install the software.

12. On the Finish panel, click Finish.

    This completes the installation of the client components.