The Symantec High Availability plugin available in the vCenter Server Plug-in Manager is "Disabled"
Prev Troubleshooting the Symantec High Availability plugin issues Next

The Symantec High Availability plugin available in the vCenter Server Plug-in Manager is "Disabled"

This issue typically occurs if the vCenter Server fails to access the Symantec High Availability Console IP, that was used while configuring single sign-on between the Symantec High Availability Console and the vCenter Server. Since the plugin is disabled the Symantec High Availability tab and dashboard are not available.

Resolution:

Perform the following steps to resolve the issue

  1. Using the PluginMgmt.bat utility unregister the plugin and then register it again.

    While registering the plugin again, specify a Console server IP address that is accessible over the network from the vCenter Server.

  2. On the Console Server, run the following command and then restart the Symantec High Availability Service.
    "c:\Program Files\Veritas\VRTSsfmh\bin\perl.exe" "c:\Program
Files\Veritas\ApplicationHA\bin\create_cert.pl"
AppHAConsoleIP=ConsoleIP

    The ConsoleIP is the IP address you specified while registering the plugin again.

Prev Up Next
About the Symantec High Availability plugin registration or unregistration issues Home Appendix C. Difference between ApplicationHA Console and Symantec High Availability Console