Symantec High Availability Console uninstallation fails to remove the "ApplicationHA" folder
Prev Known issues Next

Symantec High Availability Console uninstallation fails to remove the "ApplicationHA" folder

After you uninstall Symantec High Availability Console, you may experience that the "ApplicationHA" folder is still retained at the following location (3414969):

%programdata%\Symantec

The existence of this "ApplicationHA" folder does not cause any issue during Console reinstall. However, the SSO configuration may fail when you attempt to configure SSO after reinstalling the Symantec High Availability Console.

Workaround: To resolve the issue, perform the following steps:

  1. Before reinstalling Console, stop the Veritas Messaging Service.

  2. On the machine where you want to reinstall Console, navigate to the following path and delete the "ApplicationHA" folder:

    %programdata%\Symantec

  3. Reinstall Console and then configure SSO.

Prev Up Next
Known issues Home Re-installation of earlier version of Console may fail even if the latest version is uninstalled