Before you install VCS using vSphere GUI, you must archive the guest components to the Symantec High Availability Console using CopyInstaller. Some users may save the guest components in a local Windows folder. They may then specify the folder as a source folder for CopyInstaller.

In this case, due to the mismatch between the Windows environment and Linux guest components, CopyInstaller may not be able to successfully archive the guest components to the Symantec High Availability Console. As a result, installation from the vSphere GUI may fail.

Workaround: When you save the guest components to a local folder, save them in the binary mode.