Task-specific panels launched from dashboard, do not display description for alerts

When you perform administrative tasks such as starting or stopping an application using the Symantec High Availability Dashboard, a task-specific panel appears. In the panel, you can specify the system where you want to perform the administrative task. For some the configured systems listed in the panel, an alert icon appears. However, no description for the reason of the alert is displayed.

The alert icon (!) typically appears when a system reports a stale application health record, or an application fault. Without known such information about the alert, it may be difficult to select the appropriate system for the administrative task. (2919069)

Workaround

Navigate to the appropriate row in the Application table of dashboard. Alert details, such as time stamp of the stale record, are displayed in the Alerts and Description column.