Use the following information to troubleshoot failures in VVR ElectPrimary command:

• Did not offline the RVG resource

  Check the reason for the failure in the VCS engine log. Ascertain the cause of the failure. Try to manually offline the RVG using the /opt/VRTS/bin/hares -offline RVG_resource -sys system command. Re-run the ElectPrimary command.

• Failure for the RVG resource to go offline in one minute

  Check the reason for the failure in the VCS engine log. Ascertain the cause of the failure. Ensure that the RVG resource goes offline using the /opt/VRTS/bin/hares -wait RVG_resource State OFFLINE -sys system command. Re-run the ElectPrimary command. If the failure's cause cannot be determined, note the error message and the error code of the failing command in the VCS engine logs. Contact Symantec technical support for assistance.

• Did not restore the data volumes of the RVG from the space-optimized snapshots

  Check the reason for the failure in the VCS engine log. Ascertain the cause of the failure. Re-run the ElectPrimary command. If the failure's cause cannot be determined, note the error message and the error code of the failing command in the VCS engine logs. Contact Symantec technical support for assistance.

• Did not destroy the space-optimized snapshots

  Check the reason for the failure in the VCS engine log. Ascertain the cause of the failure. Manually run the vxrvg -g dg -P snap_prefix snapdestroy rvg command to destroy the space-optimized snapshots. The primary election is complete and you do not need to run the ElectPrimary command again. If the failure's cause cannot be determined, note the error message and the error code of the failing command in the VCS engine logs. Contact Symantec technical support for assistance.