About Symantec Operations Readiness Tools

Symantec Operations Readiness Tools (SORT) is a website that automates and simplifies some of the most time-consuming administrative tasks. SORT helps you manage your datacenter more efficiently and get the most out of your Symantec products.

SORT can help you do the following:

Prepare for your next installation or upgrade

  • List product installation and upgrade requirements, including operating system versions, memory, disk space, and architecture.

  • Analyze systems to determine if they are ready to install or upgrade Symantec products and generate an Installation and Upgrade custom report.

  • List patches by product or platform, and in the order they need to be installed. Display and download the most recent patches or historical patches.

  • Display Array Support Library (ASL) details by vendor, platform, or Storage Foundation and High Availability (SFHA) version. ASLs make it easier to manage arrays that are connected to SFHA-based servers.

  • List VCS and ApplicationHA agents, documentation, and downloads based on the agent type, application, and platform.

Identify risks and get server-specific recommendations

  • Analyze your servers for potential environmental risks. Generate a Risk Assessment custom report with specific recommendations about system availability, storage use, performance, and best practices.

  • Display descriptions and solutions for thousands of Symantec error codes.

Improve efficiency

  • Get automatic email notifications about changes to patches, array-specific modules (ASLs/APMs/DDIs/DDLs), documentation, product releases, Hardware Compatibility Lists (HCLs), and VCS/ApplicationHA agents.

  • Quickly gather installed Symantec product and license key information from across your production environment. Generate a License/Deployment custom report that includes product names, versions, and platforms, server tiers, Symantec Performance Value Units (SPVUs), and End of Service Life dates.

  • List and download Symantec product documentation including product guides, manual pages, compatibility lists, and support articles.

  • Access links to important resources on a single page, including Symantec product support, SymConnect forums, customer care, Symantec training and education, Symantec FileConnect, the licensing portal, and my.symantec.com. The page also includes links to key vendor support sites.

  • Use a subset of SORT features from your iOS device. Download the application at:

    https://sort.symantec.com/mobile

Note:

Certain features of SORT are not available for all products. Access to SORT is available at no extra cost.

To access SORT, go to:

https://sort.symantec.com