The GenericService agent brings services online, takes them offline, and monitors their status. Note that a service is an application type supported by Windows that conforms to the interface rules of the Service Control Manager (SCM).

Services are defined as resources of type GenericService. You can configure the GenericService agent to monitor multiple services by defining a resource for each service to be monitored. You can monitor a service in a user-context by specifying the user name, password, and domain. You can start and monitor services in the virtual computer context by enabling the UseVirtualName attribute.

Configure a service group for GenericService agent using the Application Configuration wizard, described in the Symantec Cluster Server Administrator's Guide.

This agent supports intelligent resource monitoring and uses Intelligent Monitoring Framework (IMF) for resource state change notifications. The agent traps the Windows service related events and takes appropriate action if a configured service stops or fails to respond.

For more information about IMF, refer to the Symantec Cluster Server Administrator's Guide.