General preparations

Perform the following general pre-upgrade checks or tasks on all the systems:

The following table lists the general pre-upgrade checks.

Table: General pre-upgrade checks

Tasks

Applicable for

InfoScale Foundation

InfoScale Availability

InfoScale Storage

InfoScale Enterprise

Back up configuration and application data

Review licensing details

Review the installation requirements and perform the required pre-installation tasks

Ensure there are no parallel scheduled snapshots in progress

For Windows Server 2008 R2 systems, Microsoft update KB3033929 or its superseding update, if any, is installed. This update is required to support SHA-2 code-based kernel drivers.

Verify that the systems in your environment meet the requirements to upgrade the cluster. Run the Windows Data Collector that is available on the SORT website to perform these checks.

Ensure that there are no parallel installations, live updates, or Microsoft Windows updates in progress

If the systems have NetBackup version 6.0 or 6.5 installed and running, then shut down the OpsCenterServer service. Both, NetBackup and InfoScale products share the same AT broker and client.

Save and close the cluster configuration. This operation saves the latest configuration to disk and changes the configuration state to read-only mode

To save the cluster configuration, perform one of the following tasks:

  • From the Java Console, click Save and Close Configuration on the Cluster Explorer toolbar.

  • From the command prompt, type the following command:

    C:\>haconf -dump -makero

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Take the backup of custom agent binaries

During the product upgrade, a backup of the main.cf and other configuration files is taken. However, it does not take the backup of any agent binaries.

During the upgrade, the contents of %VCS_home% folder are removed. As a result, all the binaries of all the enterprise agents and custom agents that were installed are removed. After the upgrade is complete, all the binaries of enterprise agents are installed again. However, the binaries of a custom agent are not installed again. The main.cf that is restored after the upgrade shows that the custom agent resources are configured. However, the binaries are not present in the %VCS_home% folder. You must manually install the custom agents after the upgrade is complete.

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To perform parallel upgrade, take the service groups offline

To take the service groups offline

  1. From the command prompt, type:

    C:\>hagrp -offline group_name -sys system_name

    Where 'group_name' is the name of the service group and system_name is the node on which the group is online.

  2. Repeat this command for all service groups that are online.

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Close client applications

If you are running any of the following client applications on the systems where you plan to upgrade the product, stop and exit all the application instances.

  • Cluster Manager (Java Console)

  • Solutions Configuration Center (SCC)

  • Veritas Enterprise Administrator (VEA)

Export the configured rules

If you have configured any rules for event notification messages and actions, you must export them into XML format before you begin with the upgrade.

To export the configured rules

  1. From the VEA Control Panel perspective, select the action agent node in the tree view and double-click Rule Manager in the right pane.

  2. In the Rule Manager window, select the rules you want to export and then click Export.

  3. Save the rules at any temporary location in the XML format.

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Stop the Veritas High Availability Engine (HAD) on all the cluster nodes

This task is applicable only if Veritas InfoScale Storage and InfoScale Availability co-exists in your environment.

If you plan to upgrade Veritas InfoScale Storage in a co-existing environment, you must forcefully stop HAD before you begin the upgrade.

To forcefully stop HAD, run the following command from any of the cluster node:

hastop -all -force

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